Overall Experience
Quality
Price
Convenience
Arrived to home Found breaker for air handler off Please call customer to schedule 2 system tune up
Arrived to home Spoke with Bruce regarding any issues None noticed Checked all 3 systems All within mfg specs at this time Flushed drains and cleaned condensers
Arrived to home Found hi pressure switch failed Bad dual capacitor Dirty condenser coil Waived today’s service fee with membership
I replaced indoor evaporator coil and filter dryer, pressure tested and reintroduced factory charge. Charged via sub cooling to desired charge. System is now operating fine at this time.
I found zoning system opening and closing as it should, but I noticed delta t was way off. System has locking caps, and I do not have the key at this time. Would recommend having me back out for a refrigerant leak test to verify charge with proper key.
A/C Service Call Inspect system & determine repairs needed to fix system Ensure system is running to manufactures specifications if repairs are completed Homeowner needs: simple cool, heat , off thermostat. Current thermostat is Honeywell t4. Homeowner upset that thermostat kept changing temperature due to programmed schedule. Went into installers settings and disabled schedule. Thermostat will now only change temperature manually.
Performed a membership visit on the mini split for the garage. The unit is operating properly at this time. I updated the proposals for The soft in rush for the two main house units. These are the newer flex with the updated design and performance.
Checked system - cleaned coil and flushed drain - tested and found start amps over LRA - installed HSK - rechecked down to 26.7A from 75A
Performed Cool Home heating maintenance on three split heat pump systems. No found issue at time of service. Did reboot and recalibrate thermostat In master bedroom, thermostat functioning properly. All three systems operating properly at manufacturer specifications. Homeowner will look over membership plans and reach out to office to sign up for renewal.
Performed cool home maintenance on Trane split system. No found issues at time of visit. Do recommend adding float safety switch to system. System operating properly at time of departure.
Zone two zone motor has bad gears and is not able to close. This is an April air and the Honeywell is not compatible. Need to order the right motor and return. I returned and replaced the whole damper. I cycled it through to verify it’s operating properly multiple times. The unit is operating properly at this time.
DESCRIPTION Cool Home Membership - 1 System Front of the line, priority service over everyone else, guaranteed service within 24 hours $97 diagnostic fee No weekend or after hour fees 100% of your protection plan goes toward your future system replacement (capped at $500) https://www.idealairaz.com/flipbook/cool-home/?page=1
I ran a driver test and outdoor fan test and they tested good. The compressor is noisy and is losing resistance and needs replaced homeowners have partial cooling at this time. I returned and replaced the compressor and the unit is operating properly DESCRIPTION Includes two maintenance visits per year - 1 System Front of the line, priority service over everyone else, guaranteed service within 24 hours Discounted $37 diagnostic fee (versus regular diagnostic fee of $97) No weekend or after hour fees 100% of your protection plan goes toward your future system replacement (capped at $1,500) 10% Discount on any repair work needed $200 Discount on Home Performance upgrades https://www.idealairaz.com/flipbook/cool-home/?page=1
