Overall Experience
Quality
Price
Convenience
A/C Service Call Inspect system & determine repairs needed to fix system Ensure system is running to manufactures specifications if repairs are completed Homeowner needs: simple cool, heat , off thermostat. Current thermostat is Honeywell t4. Homeowner upset that thermostat kept changing temperature due to programmed schedule. Went into installers settings and disabled schedule. Thermostat will now only change temperature manually.
Performed a membership visit on the mini split for the garage. The unit is operating properly at this time. I updated the proposals for The soft in rush for the two main house units. These are the newer flex with the updated design and performance.
Checked system - cleaned coil and flushed drain - tested and found start amps over LRA - installed HSK - rechecked down to 26.7A from 75A
Performed Cool Home heating maintenance on three split heat pump systems. No found issue at time of service. Did reboot and recalibrate thermostat In master bedroom, thermostat functioning properly. All three systems operating properly at manufacturer specifications. Homeowner will look over membership plans and reach out to office to sign up for renewal.
Performed cool home maintenance on Trane split system. No found issues at time of visit. Do recommend adding float safety switch to system. System operating properly at time of departure.
Zone two zone motor has bad gears and is not able to close. This is an April air and the Honeywell is not compatible. Need to order the right motor and return. I returned and replaced the whole damper. I cycled it through to verify it’s operating properly multiple times. The unit is operating properly at this time.
DESCRIPTION Cool Home Membership - 1 System Front of the line, priority service over everyone else, guaranteed service within 24 hours $97 diagnostic fee No weekend or after hour fees 100% of your protection plan goes toward your future system replacement (capped at $500) https://www.idealairaz.com/flipbook/cool-home/?page=1
I ran a driver test and outdoor fan test and they tested good. The compressor is noisy and is losing resistance and needs replaced homeowners have partial cooling at this time. I returned and replaced the compressor and the unit is operating properly DESCRIPTION Includes two maintenance visits per year - 1 System Front of the line, priority service over everyone else, guaranteed service within 24 hours Discounted $37 diagnostic fee (versus regular diagnostic fee of $97) No weekend or after hour fees 100% of your protection plan goes toward your future system replacement (capped at $1,500) 10% Discount on any repair work needed $200 Discount on Home Performance upgrades https://www.idealairaz.com/flipbook/cool-home/?page=1
Replaced faulty zone motor for zone three
The master bedroom zone three. The homeowner had the thermostat switched off. I cycled the thermostat multiple times and did not get a fault from the thermostat. I checked the control wiring at the board and did not find any issues and could not get the system to fault I jumped, the board multiple times with the thermostat leads to see if it would not prompt cooling. The unit is operating properly at this time. I told the homeowner if it faults again just leave it in fault so we can diagnose it.
- Need to add cost for ductwork transition enclosure for weather guard on separate invoice - Remove vegetation from pack unit area to allow clearance for proper airflow - Add insulated y for return 16x14x14 Returns are 20x14
The breaker was tripped for the condenser. I found the capacitor for the compressor testing bad and the contactor switch burnt. I reset the breaker and checked operations. The compressor is over Amping from the bad capacitor and had extremely high starting amps. Recommend replacing the system due to its age. I offered to have a comfort specialist come give proposals on system replacement. The homeowner said they will call in.
