Great response time and arrival time. Courteous, thorough and helpful with the questions I asked. Thank you
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The crew was excellent. The work was superb. I will recommend them to friends and family
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Technician was knowledgeable and had the right equipment to test my multi zone system.
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Matt did a very professional job . I felt very comfortable having Matt at my home.
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We had this company install our AC unit, new ducts, and new insulation in 2012. They conduct our annual inspections and provide professional staff to represent their company and products. Excellent company and products.
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Did not show at the agreed time and didn’t communicate well. Once I called the office communication picked up with notifications and a phone call were received. Great tech services and solution provided. 5 stars service if I didn’t have to call the office after my 8-10 window no show,
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From the beginning, they were easy to work with and great about answering all my questions. They were extremely careful cover their walking path so as to not leave a mess or damage the floor. They cleaned up afterward and was an all-round great crew to work with. 100% glad I chose Ideal
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Michael is a pro. Handled a complicated job very well and with ease. Clean up was great and our system’s airflow is greatly improved.
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Very happy with the customer service from Ideal.
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After getting quotes from 5 different vendors I went with Ideal because they were the most recommended in my neighborhood and they had a decent price for insulation in the house. They quoted me a much larger scope with a new AC unit and when I declined that they were not pushy. I like how knowledgeable they are about trying to make a home more green and saving me money. If I needed HVAC work I will call them. Insulation robe t went smoothly until tech fell through garage ceiling- bigger then a foot and so fortunate he was not hurt, they handled it professionally and timely. The repairs were made and they finished the job. I would hire them again for sure.
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- IRA Federal Tax Credit on insulation projects - Individual qualifications vary - May qualify for promotions, 0% for up to 60 months or low payment plans - Discount available for check payment *CLICK "VIEW MORE" on each line item to view included improvements
Found outdoor fan motor bearing has started to fail Replaced outdoor fan motor with azure motor ccw1075. I also replaced defrost control board.
Arrived to home Spoke with Colby regarding issues Noise is from blower as it is only 10” direct line from return grille Furnace needs to be raised with filter base installed Additional return in door 4” filter will dampen noise Found indoor coil embedded with pet hair Cleaned as best as possible Installed Halo
I inspected rooftop unit roof penetrations and attic ducting and found no signs of water leakage. I wiped water spot with magic eraser and it cleaned up. Would recommend replacing existing bathroom fans to help with humidity control.
50% customer deposit for insulation job To R49 cellulose, Air Sealing, Attic dam, soffit baffles
- $2,000 IRA Federal Tax Credit System meets qualifications - Individual qualifications vary - May qualify for promotions, 0% for up to 60 months or low payment plans - Discount available for check payment *CLICK "VIEW MORE" on each line item to view included improvements
Ticking noise coming from ducting, I found that supply harducting uninsulated is running through return boot uninsulated creating a slight creaking noise. System is operating fine and duct seal looks good.
Performed A/C check up. Found compressor capacitor below tolerance and high starting amps. Capacitor is a 60MfD. Her son works for an A/C company and will change the capacitor for her. System cooling with a 20 degree split at departure.
Arrived to home Discussed issues with home owner Found system wired for 1 stage Rewired for 2 stage Tested system Working within mfg specs at this time *system currently double filtered Discussed with James about filtering at filter grilles in lieu of at unit Waived rewire fee with membership
Install metal T-Top flashing on asphalt shingle roof Slide flashing under roofing material Nail down flashing and Seal with roof tar **Tile and metal roof systems will require roofing contractor** Duct bath fan w/ R8 Flex & 90 Elbows Install R-8 Flex and metal 90 elbows for bath fan Does not include new roof penetration, duct to existing flashing Seal connections with Install Pro Plus Sense Bath Fans 2 EA
Checked system System mechanically working at this time Found following Dual capacitor (fan side) out of allowable range Indoor coil starting to get dirty Total static pressure higher than normal - blower housing has evidence of water pulling through coil Return duct choked down at filter grill **Waived today’s charge with membership Cleaned condenser coil Flushed drain line Changed dual run capacitor
