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I needed to redo entire AC system and change location. Ideal Air was able to redesign it and address all my concern. They are highly skilled and professional. Job was done within the timeframe and original set. They went above and beyond making sure the house is protected from any construction dust or scratches.
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Excellent company! Their customer service was impeccable. It started with Rachael, who initially answered my call, to Chris the technician, all the way to Alex one of the owners who personally called to follow-up post service. Rachael, the call taker, to my surprise made attempts to walk me through some troubleshooting steps. She was excellent. She had the technician Chris call me back in short order. Chris walked me through in-dept troubleshooting step, and it was obvious he knew how to troubleshoot my problem and was willing to do it over the phone. After about 10 to 15 minutes of phone troubleshooting, the heater and thermostat came back to life. Super friendly, patient, and knowledgeable guy. Amazing! I thought it was over at that point. Nope, one of the owners Alex called my wife and I personally to double check the work and customer service. I obviously expressed my sincere appreciation for all of his employee and for his service. Here's the kicker; Ideal Air Conditioning did not charge me for the time they all spent with me over the phone. Nothing! It's hard to find a company that provides this type of customer experience and service. Amazing company!
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Alex was super knowledgeable, friendly, and very fast with the repair. He also let me know about other potential issues that may come with the unit in the future. Thank you Ideal Energy for the amazing service. Looking forward to working with you again!
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I have been in my attic adding Ethernet lines and checking for duct leaks, these guys had to replace a long run duct that collapsed, remove the old unit and reinstall the new unit. They spent the day working away at it and by evening we had cool air flowing in our house again. They cleaned up after themselves and laid down paper and drop cloths to keep our house clean. Great Job.
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Great response time and arrival time. Courteous, thorough and helpful with the questions I asked. Thank you
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This company is excellent for the service and promptness and the technician they had come to our home was wonderful. The price was very reasonable. We would definitely recommend to all of our family and friends. Thx Ideal Air
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No issues installing external system. Enough air flow to keep house cool until system parts are in.
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Eric came and got the job done and cleaned up after themselves. We are pleased with the service. Thanks, Nellie Varvel and Clarence Varvel
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AC went out last night, so I called Ideal Air early in the morning and Matt came out in the afternoon and got it up and running in no time. Great price and service. Highly recommend!
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Reduct redesign and duct sealing and Trane XV18 AC system replacement and AC zoning
I provided maintenance on equipment and verified good system operations. System looks good and is operating fine at this time.
Performed cooling inspection. No issues found. Spoke to homeowner on the benefits of adding an inrush kit. Proposal for kit has been attached.
- IRA Federal Tax Credit on insulation projects - Individual qualifications vary - May qualify for promotions, 0% for up to 60 months or low payment plans - Discount available for check payment *CLICK "VIEW MORE" on each line item to view included improvements
Filters 100% plugged Customer said she had same issue last year - ended up flooding kids room Existing openings are 30x10 & approx 10x10 Filters get dirty very fast After defrost and removal of filters Pressures, temps and SC all good
DESCRIPTION Complete a visual inspection of system to check for signs of oil around common leak points This does not include nitrogen pressure test, this is only for a basic leak test using bubbles Non Members: 90 day parts + labor warranty on all repairs Cool home members: 2 year parts + labor warranty on all repairs Complete a visual inspection of system to check for signs of oil around common leak points This does not include nitrogen pressure test, this is only for a basic leak test using bubbles Leak was found at the compressor. System is in need of a new compressor plus recharge refrigerant lost.
I located both dampers and added insulation barriers to them. I removed tape and verified good opening and closing operations on both dampers.
Performed a membership visit in cooling. The unit is operating properly at this time.
Arrived to home Changed filter Began checking system Found path platform unstable (truss moves and not secured) Unable to test AHU Checked rest of system Start amps over LRA Cleaned condenser and back flushed drain Rest of system working within mfg specs at this time Installed start kit Significant drop in start amps on compressor
DESCRIPTION Micro-Air FLEX: The most advanced & effective soft starter for all A/C applications 4-part start ramp sequence that is self-optimizing, resulting in the lowest possible start-up current. Start current reduction of up to 75% of a compressor's LRA Reduces blinking of lights when A/C starts at home Improves compressor start up and prolongs life of system UL listed with waterproof enclosure Non Members: 90 day parts + labor warranty on all repairs Cool home members: 2 year parts + labor warranty on all repairs Platinum Cool Home Membership - 1 System Includes two maintenance visits per year Front of the line, priority service over everyone else, guaranteed service within 24 hours Discounted $37 diagnostic fee (versus regular diagnostic fee of $97) No weekend or after hour fees 100% of your protection plan goes toward your future system replacement (capped at $1,500) 10% Discount on any repair work needed $200 Discount on Home Performance upgrades https://www.idealairaz.com/fl
We replaced 12’ of 14” for system bypass and 20’ of14” for system return sealed and tested.
DESCRIPTION Preferred Cool Home Membership - 1 System Includes two maintenance visits per year for 1 system Front of the line, priority service over everyone else, guaranteed service within 24 hours Discounted $37 diagnostic fee (versus regular diagnostic fee of $97) 100% of your protection plan goes toward your future system replacement (capped at $1,000) https://www.idealairaz.com/flipbook/cool-home/?page=1
Arrived to job Checked system Found jumper between “O” and “Y1” Found thermostat programmed incorrectly Set for energize in B Reprogrammed Bad disconnect Replaced disconnect Checked system - good at this time
I lifted unit and stand and installed isolation pads to help prevent the transfer of vibrations to home. I resealed to prevent roof leaks and tested equipment, system is operating a good sound level at this time.