(8-10) OSE. Spoke with Justin. He and his wife Angela own the home. He will not be there as he has to go to work, but his wife, Angela [(626) 261-5203] will be home all day and is the POC for this call. They think they have a leak in their bathroom. The hall bathroom has a tiled floor and the tiles closer to the toilet feel cool, but the tiles closer to the shower feel warm and slightly raised. Please get approval on any pricing BEFORE performing any work!