Customer called Saturday morning 10-11-25 to report a burst water line above head located in kitchen. Josue arrived around 3 and performed leak detection finding the leak was located on the main 2” feed for building. Due to not having authorization to shut down water to the building we attempted to place a temporary clamp on water line to try and stop/slow down the leak. Also performed descaling to both tankless water heaters while we were there.
