While getting quotes for a new system, Ben was the only salesperson to collect data from our house to analyze what we needed. He communicated clearly to me and responded quickly to a phone call from my husband, answering his questions. When the team arrived for the installation, Ben had detailed all the information to them, and they knew what to do without having to check with us. After the install Ben came out and inspected the job and made sure we were satisfied. Not only does our system work well, but we have no hesitancy about making Watkins our new heating and cooling service provider, because of the knowledge and professionalism displayed by Ben and the service members. If only we had discovered you years ago! Thanks again. :)
