Wiped and loaded the user's computer to convert their domain join status from Active Directory to the more modern Entra join to enable remote working and device management far more effectively. We then showed the user how to install the Twingate ZTNA application self-service via the Company Portal application. Unfortunately, file share access was not working due to Twingate backend issues regarding access to direct LDAP queries, DFS namespace, and ultimately had to correct the file server DFS namespace to point to the SMB targets rather than the NetBIOS hostnames, which wouldn't work with Twingate's technology. Now everything works flawlessly!