Dusty was great to deal with! He was easy to talk to and explained the repair, and options available. He explained pricing but never tried to do any upselling. Just facts, it was great.
Response from All American Door Co.:
We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our services. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
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Caleb was on time, fixed the problems really fast & charged us a very fair price
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James was fantastic. A true professional, very detail oriented.
Response from All American Door Co.:
Your positive feedback is greatly appreciated. Thanks for taking the time to leave a review.
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Customer called because one door was not opening and then the other one was struggled in to open. Once I was able to get inside the garage, the issue was diagnosed as broken spring for both doors. In order to get the doors up and running springs did have to be replaced. Had an estimate typed up for the customer. I was able to complete one door the other door. I did have a special order the springs. Because the door was a light duty commercial door on a residential home.
Customer called because the garage door was not opening. When I arrived on site, I dig diagnosis as a broken spring, when I took a look at the other door I didn’t notice the other door had a broken spring as well, the customer did not realize they had a broken spring on both doors. I typed up the estimate for the customer for the spring replacement. They authorize the work to be done.
Customer called because her door was not opening when using her keypad, I diagnosed it as a an older keypad that had finally broken. Recommended keypad replacement customer did authorize. What’s the keypad was replaced she was able to operate the garage door with the key century, every time with no hiccups. Everything was functioning as it should.
Customer called about an opener/keypad issue. Once I got on site, I diagnose the issue as a keypad that was old and had worn down buttons. Recommendation was to replace the keypad. Once the keypad was replaced with a new code synced up the keypad had operated the garage door opener flawlessly every time.
Customer called for a keypad issue, when I arrived on site I did my full door inspection. Notice cables were frying as well as rollers were completely worn and no longer doing their job properly. Customer did have some damage hinges on the door. Had the estimate typed up with the part replacement recommendation customer authorized. Work was complete completed door operated quietly and smoothly once Work was done.
