Our tech Jason Holland ,was very professional, He worked on connecting internet service in our home in a timely fashion . Explaining and setting everything up for us. Made sure every device was up and working before he left. He even went as far as to , Us helped with giving us the right equipment to make the internet faster and more efficient in our home and save a little money too! Something that in 11yrs of living her in pa , Verizon never did for us. It was great service all around.