Duran found the problem right away. He work quickly and efficiently to get my internet up and running again.
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I want to share how kind and helpful Eliud O. was today when he came to restart our Wi-Fi connection. First we had a communication error with the appointment but Eliud took care of everything and came promptly. Once here he reconnected everything and also stayed to be sure I could connect my computer and printer. He was very helpful throughout the entire process.
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We had long term problems with signal quality on certain channels random days and times for years. Call in service help reset our TV many times. We exchanged our DVR box. Service techs came to the twice. Finally after we told Service Electric that the problem wasn’t with our equipment they found a bad board at the box serving our street and that fixed the issue after years of frustration and loss of service we paid for. We were not charged for the service and the techs were pleasant and friendly.
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Service was fabulous. Service technician was very thorough and articulate in explaining service and any issues that we were having.
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The guy was really professional telling me what he was doing and keeping me informed.
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Rich came and was very professional and fixed the issue I was having. He made sure everything was working properly before he left.
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Our technician Rich went did an excellent and most thorough job of assessing all facets of our SE services. Rather than just checking the one isolated issue he took the time to evaluate if everything was updated and working as it should. He obviously enjoys his work as he had a positive, friendly yet professional demeanor. He is a valuable asset to SE. Thanks for sending such an outstanding technician to our home!
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The technician Rich was very friendly, courteous, professional and quickly resolved the issues we were having.
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He was very knowledgeable-easiest installation we’ve had. Definitely recommend him!
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