Omar was accomodating, great suggestions, very helpful, good at teaching about the system. Highly recommended.
Attended to the job at hand, friendly and helpful. Totally satisfied!
Our house was hit by a power surge which killed most of our electronics. Service Electric came out 4 days later to replace our telephone modem and fix our cable TV issues. Because our house is at then end of their line, we requested a surge suppressor be installed to protect us from future power surge events. It has been almost 2 weeks, and we have heard nothing about protecting our future. For the price we pay for their services, we expected better.
Ken was excellent and professional. Wish all service technicians were like Ken
He was polite and openly honest about everything. He told me what he was going to do before he did it which is important to me. He seemed like he legit cared about making my service good. He also installed a plate to make it look nicer where the instillation occurred. He was also cool as hell and was fun to talk to. 100% will request him every time
No internet over a week. Once tech got here (expected between 9-12) around 230 was very knowledgeable. Found and repaired problem.
Great, explained everything, clean work
Omar did a nice job. He was friendly, knowledgeable, and personable. Thanks
Ted was great helping us relocate our modem. He used existing holes instead of drilling new holes, upgraded our connections, and wore shoe protectors so our house didn’t get dirty.
Modem/ cable box