Overall Experience
Quality
Price
Convenience
A customer reported that their AC was running constantly but the air from the vents felt cool, not cold, and the house could not get below 78 degrees. I connected refrigerant gauges and confirmed the system was critically low, indicating a leak. Using an electronic leak detector, I pinpointed the source at a solder joint on the indoor evaporator coil. I recovered the remaining refrigerant, repaired the leak, pressure-tested the system to ensure it was sealed, and then recharged it to the precise factory-specified level. The customer was happy that the root cause was found and fixed properly and called back an hour later to say the air from the vents was "ice cold."
I received a weekend emergency call during an unseasonably hot September day because the customer's air conditioner had stopped working completely, with the outdoor unit just making a low humming noise. I immediately identified the symptoms of a failed capacitor. After safely disconnecting power, I tested and replaced the bad dual-run capacitor with a new one matching the exact specifications. Upon restoring power, the compressor and fan started up immediately. The customer was extremely relieved to get their AC working again so quickly, especially since they were expecting guests that afternoon.
I responded to an urgent "no heat" service call where the thermostat was on and the blower fan was running, but the air from the vents was cold. During the diagnosis, I observed that the hot surface ignitor in the furnace was failing to glow due to a hairline crack that had broken its electrical continuity. I replaced the faulty ignitor with a new, durable silicon nitride ignitor from my truck stock, and the system fired up perfectly on the first try. The homeowner was very pleased with the quick diagnosis and happy to have their heat restored in under an hour.
The homeowner was concerned about their geothermal system's performance, stating it was running much more than usual and their recent energy bills were unusually high. I connected diagnostic gauges to the ground loop and found the system pressure was well below the optimal range, forcing the unit to work harder. After confirming there were no leaks, I used a flush cart to purge, recharge, and pressurize the loop with the correct fluid mixture, restoring it to peak efficiency. The customer was relieved that the main unit was in good health and is looking forward to seeing their energy bills return to normal.
A customer in an older Alexander home reported that their upstairs radiators were cold while the downstairs ones were hot, accompanied by a gurgling sound from the boiler. I identified the issue as air trapped in the hydronic system, which was preventing proper water circulation. To resolve this, I performed a full system bleed on all radiators to purge the trapped air and then repressurized the boiler system to the correct level. The customer is delighted that all the radiators are now heating up evenly and the strange gurgling noise is completely gone.
A homeowner called because their furnace would ignite for a minute then shut off before the house could warm up, causing concern as the September nights began to get cooler. Upon arrival, I observed the heating cycle and diagnosed a dirty flame sensor, a common issue that prevents the system from confirming a stable flame. After safely shutting down the unit, I removed, cleaned, and reinstalled the sensor. I then ran a full diagnostic cycle, and the furnace ignited and continued to run perfectly. The customer was thrilled it was a quick and simple repair and is now confident their furnace is ready for the upcoming winter.
To address allergy concerns, installed a GPS Air Purifier directly into the HVAC system to improve whole-home air filtration. Also performed a full crawl space encapsulation with a vapor barrier to prevent moisture and mold from entering the home's envelope. The home's air is now cleaner and sealed from outside contaminants.
Completed a full oil to natural gas conversion. Safely decommissioned and removed the old oil furnace and fuel tank. Installed a new high-efficiency natural gas furnace, ran new piping, and installed proper venting. The home is now converted to cleaner and more efficient natural gas heating.
Existing 18-year-old air conditioner had a critical failure. Performed a full air conditioning installation, replacing the outdated unit with a new high-efficiency Maytag system. Included a new condenser, indoor coil, and thermostat. System passed all tests and provides excellent cooling.
Homeowner concerned about musty odors and high indoor humidity. Inspection revealed significant leakage in the ductwork. Performed comprehensive duct sealing and repair in the crawl space. To further improve indoor air quality, installed a new whole-house dehumidifier. System is now sealed tight and humidity levels are stable.
Customer reported boiler system was failing to produce heat. Diagnosed a failed circulator pump. Performed boiler repair by replacing the pump assembly. While on-site, also completed a full boiler maintenance service, cleaning burners and checking all safeties. System is now providing consistent heat.
Flushed water from loop and geo heat pump. Added methanol. Let flush cart run for 45 min. Pressurized system to 35 psi. Ultimate Heating Tune-Up Heat Pump: serviced and inspected heat pump system, including electrical, safeties, controls, reversing valve and defrost cycle to manufacturer specifications.
Replaced flow control center, Pumped out entire system because water was contaminated with sludge. Bled air out of system with flush cart. Tested system operation and have a 4 degree temperature difference on supply and return of geothermal unit. Need to return in fall to pump it all out again and add methanol to system.
When arrived started system and found compressor wasn't starting. Check capacitor and found it to be bad. Heard circulator pump come on and start circulating water. Replaced capacitor and tested operation of system. The temperature difference from the return to the supply was 18 degrees after 10 minutes
Performed ac cooling tune up on Trane heat pump system (2 zone) checking all electrical components, refrigerant balance, system start up, operation, shut down. Cleaning of indoor and outdoor coils and drains. Everything looks and runs great! No recommended changes at this time.