Cameron took extra time to help with filter and thermostat questions. Thank you.
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Jay was a godsend!. I thought that my water heater/heating system was a goner. Jay checked out all of my HVAC systems, determined that my pilot light had just gone out, taught me how to relight it if needed, and gave me a safe, two ingredient recipe to rid whatever critters had been leaving their sizeable droppings in the equipment closet. He also came on time. Thanks, Jay!
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Jay cane to fix a problem I was having with the drain for my HVAC. He was prompt, professional, and got the job taken care of quickly. He explained everything to me in a way that I understood, which I really appreciate!
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Cameron was on time, knowledgeable, pleasant, and efficient. This is our first service the experience with comfort specialists.
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I had an issue with my new heat pump that was not due to the install that they did, but to debris in the drain line. Kevin came out the same day we called, found the problem, explained what it was and got our system working again. He told us what to watch for and if needed will come back to replace the drain line. He did not charge me for a service call and was helpful and professional. Comfort Central has exhibited great customer service from the first service call with Cameron when my old system failed, Kevin doing the estimate, Laurie in the office helping me with financing options to Jay and his crew doing the install and Kevin taking care of the recent problem. Great people and a great company. They have my business as long as I still live here!
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Kevin did a great job. He quickly diagnosed and fixed the air conditioner. We have an annual maintenance plan with the company
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Jay showed up on time and was extremely thorough. He was done in no time and our A/C is running well.
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Cameron did a great job. He was very thorough and gave me an explanation of his inspection.
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Getting a new HVAC system is not a fun purchase, but the people at Comfort Central made it easier. From the phone call with Laurie in the office to set up the appt. to Kevin coming out to do the estimate to the technicians, Jay, Cameron, and Zach all of them exhibited great customer service!
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The technician went above and beyond to fix the problem with my heater, which was actually an electrical issue
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Cameron did a fantastic job analyzing and repairing the problem with our hvac unit. Very professional and knowledgeable. We will definitely use his service again.
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We have worked with several members of the Comfort Central staff and have found them all to be knowledgeable, professional and dependable. An excellent organization!
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Technician (Jay) arrived on time. He determined the reason for our problem, and resolved it within a reasonable amount of time. Comfort Central stands behind their service and aims for 100% satisfaction. I have utilized their services for 5+ years and have always been pleased with the outcome.
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Performed tune up service on heat pump system checking all electrical components, refrigerant balance, unit start up, operation, shutdown, cleaning of indoor and outdoor units, treatment of drain. Everything looks and runs great!
Performed cooling tune up service on heat pump system checking all electrical components, refrigerant balance, unit start up, operation, shutdown, cleaning of indoor and outdoor coils, treatment of drain line. Everything looks and runs great!
Performed AC maintenance tune up service on minisplit heat pump system checking all electrical components, refrigerant balance, unit start up, operation, shutdown, cleaning of indoor and outdoor units, treatment of drain line. Everything looks and runs great!
Performed cooling tune up service on heat pump system checking all electrical components, refrigerant balance, unit start up, operation, shutdown, cleaning of indoor and outdoor coils, treatment of drain and condensate pump. Everything looks and runs great!
Performed AC cooling tune up service on Mitsubishi heat pump system checking all electrical components, refrigerant balance, unit start up, operation, shutdown, cleaning of indoor and outdoor coils with Nucalgon coil cleaner, and treatment of drain lines. Everything looks and runs great!
Performed heating maintenance tune up service and cleaning of indoor and outdoor coils. Checked all electrical components, refrigerant balance unit start up, operation, shutdown, cleaning of burners, performed full combustion analysis, checked cooling operation after finishing heating tune up. Customer would like to add a duct to downstairs office. Will email a follow up estimate to add a duct to downstairs office.
Ultimate Cooling Tune-Up: cleaned coils, brushed and cleaned traps, added pan treatment tablets to pan. tested and checked all controls, wiring connections. tested temperatures, checked filters. checked refrigerant temperature and pressures, tested static duct pressure. tested blower operation, tested cooling operation to ensure working within manufacturer specification Let the pilot light on her hot water heater. If it goes out again, should call a plumber as the thermal couple or the gas valve might be faulty
P4 error code indicates a float switch open - checked condensate drain and found line was clear - checked operation of condensate pump and found condensate pump functional at this time - checked auxiliary drain pan float switch and found it slightly up with no water in the pan - removed a hair from the float switch and switch ended up disengaging normally. Reset outdoor unit and indoor unit and cycled system to check operation - everything runs normally again!
Found outdoor unit out on 16 error code indicating a communication error between indoor and outdoor unit. Reset indoor unit and checked low voltage communication wires. Reset outdoor unit and stripped and reattached low voltage communication wires cutting out corroded connections and what appeared to be evidence of rodent chew. Everything came back on normally. Wants to set up for ultimate cooling tune up.
Performed AC cooling tune up service on AC system checking all electrical components, refrigerant balance, cleaning of indoor and outdoor coils, treatment of drainlines.
Removed P-trap from crawlspace. Added vent after J trap at the air handler. Couldn’t rerun the drain in the space between the drop ceiling and the floor joists. However, I poured a half a gallon water down the trap next to the unit and it all drained out. I don’t see any other issues.
Performed AC cooling tune up service checking all electrical components, refrigerant balance, unit start up, operation, shutdown, cleaning of indoor and outdoor coils, treatment of drains and condensate pumps. Filter still in good shape should last until fall. Everything looks and runs great!
Found system breaker had loose connection on L1 inside panel - tightened connection and cycled system to check operation - everything runs normally again!
Found system defrost board and contactor failed - system under warranty - will return with repair parts 7/30 AM Returned 7/30 and replaced defrost board, sensors, and contactor - cycled system to check operation. Everything looks and runs great!
Performed a full air conditioner installation, replacing a 20-year-old failing unit with a new high-efficiency Trane system. At the same time, completed a new ductless mini-split installation in the recently added sunroom to provide dedicated heating and cooling for that space. Both systems are running perfectly.