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Jay and Benjamin did a great job yesterday installing the new dehumidifier. Their service went above and beyond when they identified ductwork that was disconnected and leaking. They showed us the problems (along with other non-hvac concerns), gave us a price estimate, and made the needed repairs. Another great job by Comfort Central.
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Cameron was able to get to us quickly on the day we called. Diagnosis was quick and accurate. The repair was efficiently done after the part arrived a few days later. After the quote initially, I wanted to check around to see what others charged for the same repair, but came back to Comfort Central to have them do the work. Cameron was very pleasant to work with. Looks like we may have found our go-to HVAC company.
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Cameron took extra time to help with filter and thermostat questions. Thank you.
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Jay was a godsend!. I thought that my water heater/heating system was a goner. Jay checked out all of my HVAC systems, determined that my pilot light had just gone out, taught me how to relight it if needed, and gave me a safe, two ingredient recipe to rid whatever critters had been leaving their sizeable droppings in the equipment closet. He also came on time. Thanks, Jay!
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Jay cane to fix a problem I was having with the drain for my HVAC. He was prompt, professional, and got the job taken care of quickly. He explained everything to me in a way that I understood, which I really appreciate!
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Cameron was on time, knowledgeable, pleasant, and efficient. This is our first service the experience with comfort specialists.
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I had an issue with my new heat pump that was not due to the install that they did, but to debris in the drain line. Kevin came out the same day we called, found the problem, explained what it was and got our system working again. He told us what to watch for and if needed will come back to replace the drain line. He did not charge me for a service call and was helpful and professional. Comfort Central has exhibited great customer service from the first service call with Cameron when my old system failed, Kevin doing the estimate, Laurie in the office helping me with financing options to Jay and his crew doing the install and Kevin taking care of the recent problem. Great people and a great company. They have my business as long as I still live here!
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Kevin did a great job. He quickly diagnosed and fixed the air conditioner. We have an annual maintenance plan with the company
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Jay showed up on time and was extremely thorough. He was done in no time and our A/C is running well.
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Cameron did a great job. He was very thorough and gave me an explanation of his inspection.
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Performed heating tune up service on heat pump system checking all electrical components, refrigerant balance, unit start up, operation, defrost, shutdown, treatment of drain lines. Everything looks and runs great!
Found pilot light to be out. Re-lit it clean flame sensor started boiler. While looking around, noticed that the gas line has no gas cock on it. The water line has no backflow preventer. There is no shut off switch. Also noticed that on the diverter for the flu gas there is no spill switch. I gave all the information on repairs to the office. They’re gonna send you a quote and a date and time for Kevin to come out and give a quote on the boiler.
Performed heating tune up service on gas furnace system checking all electrical components, cleaning of all furnace components, testing of all furnace safeties, treatment of drains, performance of full combustion analysis. Adjusted filter door and checked filter.
Ultimate Heating Tune-Up Gas Heat: serviced and inspected gas heating system checking air flow, temperature rise, electrical, gas pressure, safeties, controls and limits, heat exchanger and venting. cleaned and checked system components to manufacturer specifications and performed combustion inspection.
run a circuit for the dehumidifier, and install a condensate pump. Install E100 Dehumidifier
Replaced hard start relay and hard start capacitor and cycled system to check operation - everything runs normally again.
Performed full inspection of furnace and AC units checking all electrical components, gas pressure, refrigerant balance, unit start up, operation, shutdown, full heat exchanger inspection. Noted furnace door switch has been bypassed - noted furnace and AC from 2003. Everything is functional and within manufacturer's specifications.
Found a little bit of air in the line let it out. Found the electrical connector going to the gas valve to be loose. Disconnected it and reconnected it. Found blue wire going to plug on the board wasn’t making good contact giving me a limit fault I was able to make the connector a little bit thicker on the mail that it makes better contact into the female. If this happens again, I recommend that we replaced the harness. Tested operation.
Performed heating maintenance tune up service on heat pump and hot water boiler system checking all electrical components, refrigerant balance, cleaning of all boiler parts, treatment of drains, performance of full combustion analysis. Everything looks and runs great!
Found system operational upon arrival two notices on thermostat for maintenance reminder and service humidifier pad. Checked humidifier canister still in good shape. Performed heating maintenance service for system. Adjusted zone damper actuator set screw and placement for main zone. Said if main zone fails again recommend replacing of zone damper actuator, but actuator motor functions normally.
1 Ultimate Heating Tune-Up Heat Pump: serviced and inspected heat pump system, including electrical, safeties, controls, reversing valve and defrost cycle to manufacturer specifications. Found outdoor unit on second floor to have the condenser fan motor running backwards. Somehow the polarity has shifted in the windings. This must be replaced. Replaced condenser fan motor on upstairs unit started and tested. Ultimate Heating Tune-Up Gas Heat: serviced and inspected gas heating system checking air flow, temperature rise, electrical, gas pressure, safeties, controls and limits, heat exchanger and venting. cleaned and checked system components to manufacturer specifications and performed combustion inspection.
Ultimate Heating Tune-Up Gas Heat: serviced and inspected gas heating system checking air flow, temperature rise, electrical, gas pressure, safeties, controls and limits, heat exchanger and venting. cleaned and checked system components to manufacturer specifications and performed combustion inspection.
Ultimate Heating Tune-Up Heat Pump: serviced and inspected heat pump system, including electrical, safeties, controls, reversing valve and defrost cycle to manufacturer specifications.
System is 20 years old utilizes are 22 refrigerant that is no longer manufactured. Last service call by others added by almost 5 pounds of refrigerant. This is not normal as there is a leak somewhere. You can no longer get parts for our 22 refrigerant. Recommend that system shouldbe replaced. As of right now, the air conditioner is working. Ballpark to replace the coil and outdoor condenser is about $7500. nothing‘s wrong with the furnace, so it will stay however controls have to be added to it to accommodate the new refrigerant. Ductwork is in good condition. Combustion 23 ppm carbon monoxide 4.2 CO2 13% oxygen system is burning fine. Furnace looks like it’s in great shape.
Performed heating tune up service on gas furnace system checking all electrical components, performed full combustion analysis, cleaned furnace burners and flame sensor, treated AC drain line. Everything looks and runs great!