253 Timberlane Dr
Pisgah Forest, NC 28768
828-483-4040

Local Reviews
for penrose, nc

Rated 5.0 out of 5 stars based on 10 customer reviews

Best Company Ever

Cameron is always on time and always explains everything to me He’s the best!!

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Always friendly and Excellent service!

Camerom is always very professional and friendly. Everyone who has worked on our system has been fantastic.

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Great as always!!!!

Cameron was exactly on time

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Excellent service

They always on time when they said they would be. And also so professional.

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Top Notch Service!!

Cameron is always polite and efficient we love comfort central been using them for about 15 years!!!!

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A High Standard of Excellence

As with other Technicians from Comfort Central - Andrew was communicative about arrival time - performed a system check and explained what he was doing as the service call was performed. Highly recommended

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Excellent Service

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Great service, communication and on time arrivals!

Andrew and the rest of the Comfort Central team has consistently provided me with on time, fully explained service. This company is informative with customers who need to know "how" or "why"...and that is who I am.😁

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Outstanding

Cameron always has the best customer service! He explains everything and leaves us with the satisfaction our heat pump is in great shape. We have been customers of Comfort Centeal for since 2007. From the girls in the office to the service techs Outstanding! We recommend them to all our fry and family.

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Job Locations
for penrose, nc

Cameron  S.

Cameron S. Job Checkin

Performed heating maintenance tune up service on heat pump system checking all electrical components, refrigerant balance, unit start up, operation, defrost, shutdown. Everything looks and runs great!


Cameron  S.

Cameron S. Job Checkin

Found low voltage short in contactor causing system to blow fuses found parasitic draw in thermostat causing unit not to come on. Replaced thermostat and contactor and cycled in both heat and cool.


Cameron  S.

Cameron S. Job Checkin

Performed dual fuel maintenance tune up service on heat pump and LP gas furnace systems checking all electrical components, safeties, refrigerant balance, unit start up, operation, defrost, shutdown, cleaning of burners, flame sensor, collector box and condensate trap, treatment of condensate pump and drain. Replacement of customer provided filter. Everything looks and runs great!


Kelsey T.

Kelsey T. Job Checkin

Found breaker to outdoor unit was off, turned breaker on and tested system operation. System is now working correctly.


Cameron  S.

Cameron S. Job Checkin

Performed AC maintenance tune up service on heat pump system checking both heat and cool due to late in season tune up. Checked all electrical components, refrigerant balance, units start up, operation, shutdown, cleaning of indoor and outdoor coils, treatment of drain line. Everything looks and runs great! No recommended changes at this time.


Cameron  S.

Cameron S. Job Checkin

Customer concerned unit not making water due to potential issues with system. Checked system operation, checked drain pan, drain line pitch, system charge. Everything looks and runs great! Let system run long enough cycle for water to condense on evaporator coil and start to drip into pan and flushed drain line to check flow. Covered per Kevin's request.


Kelsey T.

Kelsey T. Job Checkin

Performed tune up on system System is in great working condition. Indoor blower is pulling .9 amps Temperature difference between return and supply is 20 Outdoor compressor is pulling 4.7 amps Outdoor fan motor is pulling .5 amps Subcool is 6 Superheat is 8 Capacitor is within manufacturer specifications


Jay E.

Jay E. Job Checkin

Replaced heat strip kit. Replaced air handler control board. Replaced coil sensor. Wrap the air handler to prevent any compensation. Didn’t tape the ends by the Plenum only taped where the two seam came together at the bottom of the front of the air handler. To access air handler just cut the tape on the bottom lift up the insulation Easy Peezy.


Cameron  S.

Cameron S. Job Checkin

Flushed and treated drain line and flushed and treated condensate pump to help prevent future back ups. Recommended customer keep an eye on it over the next couple of daysto insure system is draining still. Covered under warranty of previous call


Cameron  S.

Cameron S. Job Checkin

Breaker burned up again. Recommend return with heat kit/breaker kit, blower board, evaporator coil sensor. Recommend wrapping unit with insulation to prevent excessive sweating inside the cabinet and outside.


Cameron  S.

Cameron S. Job Checkin

Furnish parts and labor to replace (2) Heating Elements, Sequencer, Transformer, Limits, wiring and wiring connectors.


Cameron  S.

Cameron S. Job Checkin

Found indoor unit transformer, electric heat kit, and wiring harness has burned up, believed to be caused by failure of electric heat kit taking everything out in close proximity to the system. Would recommend replacement of heat kit, transformer, wiring harness. Heat kit on order will be in 3-5 days - quoted $902 repair for all parts heat kit, transformer, and wiring. Returned with parts discovered heat kit delivered was not right heat kit for this system. Will call with availability of new heat kit.


Cameron  S.

Cameron S. Job Checkin

Chang d electric heat strip out and breaker and checked system operation - everything looks and runs great!


Jay E.

Jay E. Job Checkin

Found damper number 22 bedroom area not opening when 24 V is removed. I replaced this damper and checked it several times to make sure it opened and closed zone three actuator was replaced because it was getting hung up on opening as well. Tested zone three open and closed like it’s supposed to. These two are under warranty. When I turn the breaker that’s on the unit back on it would not power back up on closer inspection I found condensation on it and we will have to replace either the breaker or the heat strip. This will also be under warranty. Right now I have the wires wire nut together so if if we need to turn the power off. We have to turn it off at the main breaker


Cameron  S.

Cameron S. Job Checkin

Performed AC cooling tune up on Bosch heat pump system checking all electrical components, refrigerant balance, unit start up, operation, shutdown, cleaning of indoor and outdoor coils, treatment of drains for both air handler and dehumidifier, treatment of condensate pump. Everything looks and runs great! Unit air filter is changed.