They always on time when they said they would be. And also so professional.
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Cameron is always polite and efficient we love comfort central been using them for about 15 years!!!!
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As with other Technicians from Comfort Central - Andrew was communicative about arrival time - performed a system check and explained what he was doing as the service call was performed. Highly recommended
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Andrew and the rest of the Comfort Central team has consistently provided me with on time, fully explained service. This company is informative with customers who need to know "how" or "why"...and that is who I am.😁
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Cameron always has the best customer service! He explains everything and leaves us with the satisfaction our heat pump is in great shape. We have been customers of Comfort Centeal for since 2007. From the girls in the office to the service techs Outstanding! We recommend them to all our fry and family.
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Breaker burned up again. Recommend return with heat kit/breaker kit, blower board, evaporator coil sensor. Recommend wrapping unit with insulation to prevent excessive sweating inside the cabinet and outside.
Furnish parts and labor to replace (2) Heating Elements, Sequencer, Transformer, Limits, wiring and wiring connectors.
Found indoor unit transformer, electric heat kit, and wiring harness has burned up, believed to be caused by failure of electric heat kit taking everything out in close proximity to the system. Would recommend replacement of heat kit, transformer, wiring harness. Heat kit on order will be in 3-5 days - quoted $902 repair for all parts heat kit, transformer, and wiring. Returned with parts discovered heat kit delivered was not right heat kit for this system. Will call with availability of new heat kit.
Chang d electric heat strip out and breaker and checked system operation - everything looks and runs great!
Found damper number 22 bedroom area not opening when 24 V is removed. I replaced this damper and checked it several times to make sure it opened and closed zone three actuator was replaced because it was getting hung up on opening as well. Tested zone three open and closed like it’s supposed to. These two are under warranty. When I turn the breaker that’s on the unit back on it would not power back up on closer inspection I found condensation on it and we will have to replace either the breaker or the heat strip. This will also be under warranty. Right now I have the wires wire nut together so if if we need to turn the power off. We have to turn it off at the main breaker
Performed AC cooling tune up on Bosch heat pump system checking all electrical components, refrigerant balance, unit start up, operation, shutdown, cleaning of indoor and outdoor coils, treatment of drains for both air handler and dehumidifier, treatment of condensate pump. Everything looks and runs great! Unit air filter is changed.
The condensation around the outdoor unit was from a small section on 3/4 lineset that was not insulated. Added insulation and went over everything with homeowner.
AHRI# 207658522 20 SEER2; 13 EER2; 9.5 HSPF2 MAKE: Bosch MODEL: BOVB36HDN1M20G Heat Pump BVA24WN1M20 Air Handler 8 KW Electric heat kit Tech Pure TTMAC 2122 Merv 11 media filter Installation shall include: Equipment specified above plus materials and labor to include: • Necessary Electrical for Installation. • Permit Fee for Installation • Bosch Manufacture’s Warranty: Ten (10) Year Limited Parts including Compressor. • One (1) year labor warranty provided by Comfort Central, Inc. • Ten (10) Year Guarantee on Comfort Central Inc Workmanship.
Performed AC maintenance tune up service for heat pump system checking all electrical components, refrigerant balance, unit start up, operation, shutdown, cleaning of indoor and outdoor coils, treatment of drain line. Changed filter today 6/10/24 customer provided filter.
Performed AC maintenance tune up service on heat pump system checking all electrical components, refrigerant balance, unit start up, operation, shutdown, cleaning of indoor and outdoor unit, treatment of drains. Everything looks and runs great! Filters 14x25x1
No cool main unit - found system capacitor flat - system attempting to start - replaced capacitor - cycled system to check operation - performed AC maintenance tune up on Heat pump system checking all electrical components, refrigerant balance, unit start up, operation, shutdown, cleaning of indoor and outdoor units and treatment of drain lines and condensate pump. Everything looks and runs great!
Performed AC maintenance tune up service on 2 heat pump systems checking all electrical components, refrigerant balance, unit start up, operation, shut down, cleaning of indoor and outdoor coils, treatment of drain lines. Everything looks and runs great!
Was informed heat strips didn’t work. Turned on emergency heat at thermostat. Tested amp draw on both 5KW sections both drawing 20 A switched it off at the thermostat several times and retested with the same results. Took a temperature difference on the heat strips 20°. Tested heat pump and auxiliary heat at the same time. Auxiliary heat doesn’t come out with the heat pump with a 10° setpoint. Thermostat should be turning on the auxiliary heat at 2° below set point or more this thermostat needs to be replaced
Replaced 3/4- 3/8 lineset, and filter dryer. Added 9lbs of refrigerant. Tested system operation. System is now working properly.
Charged with a bit of r410 about a pound and a half. Turned on breaker to outdoor unit was connected to a junction box that lead to outdoor shed which was turned off.