253 Timberlane Dr
Pisgah Forest, NC 28768
828-483-4040

Local Reviews
for penrose, nc

Rated 5.0 out of 5 stars based on 6 customer reviews

Top Notch Service!!

Cameron is always polite and efficient we love comfort central been using them for about 15 years!!!!

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A High Standard of Excellence

As with other Technicians from Comfort Central - Andrew was communicative about arrival time - performed a system check and explained what he was doing as the service call was performed. Highly recommended

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Excellent Service

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Great service, communication and on time arrivals!

Andrew and the rest of the Comfort Central team has consistently provided me with on time, fully explained service. This company is informative with customers who need to know "how" or "why"...and that is who I am.😁

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Outstanding

Cameron always has the best customer service! He explains everything and leaves us with the satisfaction our heat pump is in great shape. We have been customers of Comfort Centeal for since 2007. From the girls in the office to the service techs Outstanding! We recommend them to all our fry and family.

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  • Overall Experience
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  • Price
  • Convenience

Job Locations
for penrose, nc

Cameron  S.

Cameron S. Job Checkin

Performed AC cooling tune up on Bosch heat pump system checking all electrical components, refrigerant balance, unit start up, operation, shutdown, cleaning of indoor and outdoor coils, treatment of drains for both air handler and dehumidifier, treatment of condensate pump. Everything looks and runs great! Unit air filter is changed.


Kelsey T.

Kelsey T. Job Checkin

The condensation around the outdoor unit was from a small section on 3/4 lineset that was not insulated. Added insulation and went over everything with homeowner.


Jay E.

Jay E. Job Checkin

AHRI# 207658522 20 SEER2; 13 EER2; 9.5 HSPF2 MAKE: Bosch MODEL: BOVB36HDN1M20G Heat Pump BVA24WN1M20 Air Handler 8 KW Electric heat kit Tech Pure TTMAC 2122 Merv 11 media filter Installation shall include: Equipment specified above plus materials and labor to include: • Necessary Electrical for Installation. • Permit Fee for Installation • Bosch Manufacture’s Warranty: Ten (10) Year Limited Parts including Compressor. • One (1) year labor warranty provided by Comfort Central, Inc. • Ten (10) Year Guarantee on Comfort Central Inc Workmanship.


Cameron  S.

Cameron S. Job Checkin

Performed AC maintenance tune up service for heat pump system checking all electrical components, refrigerant balance, unit start up, operation, shutdown, cleaning of indoor and outdoor coils, treatment of drain line. Changed filter today 6/10/24 customer provided filter.


Cameron  S.

Cameron S. Job Checkin

Performed AC maintenance tune up service on heat pump system checking all electrical components, refrigerant balance, unit start up, operation, shutdown, cleaning of indoor and outdoor unit, treatment of drains. Everything looks and runs great! Filters 14x25x1


Cameron  S.

Cameron S. Job Checkin

No cool main unit - found system capacitor flat - system attempting to start - replaced capacitor - cycled system to check operation - performed AC maintenance tune up on Heat pump system checking all electrical components, refrigerant balance, unit start up, operation, shutdown, cleaning of indoor and outdoor units and treatment of drain lines and condensate pump. Everything looks and runs great!


Cameron  S.

Cameron S. Job Checkin

Performed AC maintenance tune up service on 2 heat pump systems checking all electrical components, refrigerant balance, unit start up, operation, shut down, cleaning of indoor and outdoor coils, treatment of drain lines. Everything looks and runs great!


Jay E.

Jay E. Job Checkin

Was informed heat strips didn’t work. Turned on emergency heat at thermostat. Tested amp draw on both 5KW sections both drawing 20 A switched it off at the thermostat several times and retested with the same results. Took a temperature difference on the heat strips 20°. Tested heat pump and auxiliary heat at the same time. Auxiliary heat doesn’t come out with the heat pump with a 10° setpoint. Thermostat should be turning on the auxiliary heat at 2° below set point or more this thermostat needs to be replaced


Jay E.

Jay E. Job Checkin

Replaced 3/4- 3/8 lineset, and filter dryer. Added 9lbs of refrigerant. Tested system operation. System is now working properly.


Cameron  S.

Cameron S. Job Checkin

Charged with a bit of r410 about a pound and a half. Turned on breaker to outdoor unit was connected to a junction box that lead to outdoor shed which was turned off.


Cameron  S.

Cameron S. Job Checkin

Found heat pump system lineset is pourous causing refrigerant leak on near side to air handler on 3/4" line. Want to have another tech come by to confirm and quote a repair. Charged system with 2# r410a and cycled to check operation. System is heating at this time. Will return this afternoon to quote a repair for lineset.


Kelsey T.

Kelsey T. Job Checkin

Delta T of 63F with heat kit on, 33F without. Changed filter. Brushed out drain trap. Suction line temp of 170F with an outdoor ambient of 55F. Fastened down screws on condenser and wedged condenser lid to remove rattling noise when unit is running. Checked blower wheel and EVAP coil, no sign of blockages or damage. Capacitor functional. System is functioning normally. Homeowner did not receive their summer tune up. Honoring their membership.


Cameron  S.

Cameron S. Job Checkin

Performed evaporator coil change out and electric heater kit change out. Performed triple evaluation and charged according to manufacturers specifications. Cycled system to check operation of both heat kit and heat pump. Everything looks and runs great!


Kelsey T.

Kelsey T. Job Checkin

Delta T of 28F. Filter changed. Brushed out drain trap and condensate pump. Checked blower wheel and coils for dust and damage. Suction line temp of 119F with an outdoor ambient of 38F. No errors codes on inverter board. Electric heat kit working as intended. System is functioning normally.


Kelsey T.

Kelsey T. Job Checkin

Dual Fuel system at 10 CO ppm and 12% O2. Made slight gas valve adjustment to bring O2 down. Gas valve falls to 0 ppm on shutdown. Checked charge in cooling mode. Burners are clear. Inducer sounds good. No over amping from system. HP system had a dirty filter. 18.4 F delta T in cooling mode after removal of dirty filter. Checked all capacitors, amp draws, and voltages. Systems are functioning normally.