Cameron is always on time and always explains everything to me He’s the best!!
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Camerom is always very professional and friendly. Everyone who has worked on our system has been fantastic.
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Overall Experience
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They always on time when they said they would be. And also so professional.
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Cameron is always polite and efficient we love comfort central been using them for about 15 years!!!!
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As with other Technicians from Comfort Central - Andrew was communicative about arrival time - performed a system check and explained what he was doing as the service call was performed. Highly recommended
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Andrew and the rest of the Comfort Central team has consistently provided me with on time, fully explained service. This company is informative with customers who need to know "how" or "why"...and that is who I am.😁
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Cameron always has the best customer service! He explains everything and leaves us with the satisfaction our heat pump is in great shape. We have been customers of Comfort Centeal for since 2007. From the girls in the office to the service techs Outstanding! We recommend them to all our fry and family.
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Found that disconnect in crawlspace was not making good connection, replaced disconnect and tested system operation. System is working properly
System was not getting 240 volts from panel. Took system breaker off panel rail and put it back on - system supplied 240v - cycled system to check operation. Everything cycles normally again. Performed heating tune up checking all electrical components, refrigerant balance, unit start up, operation, defrost, shutdown.
Found system back up heat droop set to comfort - set to 3 degrees temperature differential and cycled system to check operation - heat pump has more than enough capacity to heat home and should kick into the second stage before electric heat comes on.
serviced and inspected heat pump system, including electrical, safeties, controls, reversing valve and defrost cycle to manufacturer specifications. Found sequencer has failed so heat strips are currently not working. Part is on order
Performed heating maintenance tune up service on heat pump system checking all electrical components, refrigerant balance, unit start up, operation, defrost, shutdown. Everything looks and runs great!
Found low voltage short in contactor causing system to blow fuses found parasitic draw in thermostat causing unit not to come on. Replaced thermostat and contactor and cycled in both heat and cool.
Performed dual fuel maintenance tune up service on heat pump and LP gas furnace systems checking all electrical components, safeties, refrigerant balance, unit start up, operation, defrost, shutdown, cleaning of burners, flame sensor, collector box and condensate trap, treatment of condensate pump and drain. Replacement of customer provided filter. Everything looks and runs great!
Found breaker to outdoor unit was off, turned breaker on and tested system operation. System is now working correctly.
Performed AC maintenance tune up service on heat pump system checking both heat and cool due to late in season tune up. Checked all electrical components, refrigerant balance, units start up, operation, shutdown, cleaning of indoor and outdoor coils, treatment of drain line. Everything looks and runs great! No recommended changes at this time.
Customer concerned unit not making water due to potential issues with system. Checked system operation, checked drain pan, drain line pitch, system charge. Everything looks and runs great! Let system run long enough cycle for water to condense on evaporator coil and start to drip into pan and flushed drain line to check flow. Covered per Kevin's request.
Performed tune up on system System is in great working condition. Indoor blower is pulling .9 amps Temperature difference between return and supply is 20 Outdoor compressor is pulling 4.7 amps Outdoor fan motor is pulling .5 amps Subcool is 6 Superheat is 8 Capacitor is within manufacturer specifications
Replaced heat strip kit. Replaced air handler control board. Replaced coil sensor. Wrap the air handler to prevent any compensation. Didn’t tape the ends by the Plenum only taped where the two seam came together at the bottom of the front of the air handler. To access air handler just cut the tape on the bottom lift up the insulation Easy Peezy.
Flushed and treated drain line and flushed and treated condensate pump to help prevent future back ups. Recommended customer keep an eye on it over the next couple of daysto insure system is draining still. Covered under warranty of previous call
Breaker burned up again. Recommend return with heat kit/breaker kit, blower board, evaporator coil sensor. Recommend wrapping unit with insulation to prevent excessive sweating inside the cabinet and outside.
Furnish parts and labor to replace (2) Heating Elements, Sequencer, Transformer, Limits, wiring and wiring connectors.