Kept me informed of what they were doing and why. They explained everything in detail so that I could understand.
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Cameron was very courteous and knowledgeable. Very good at diagnosing and explaining technical procedures.
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Educational, spoke to me in a way that I could understand, present, great communication. Helped me save on future services.
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Thorough and efficient. Cleaned up after. Friendly and easy to work with.
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There was a modification I wanted done to integrate the humidifier. The controller was not standard, but they persisted until it was operating as desired. We signed up for the Comfort Club!
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Every option was explored in terms of repairs, installs, and pricing. Work was double checked and was thorough. Highly recommend for their experience and know how along with overall honesty and understanding of the situation.
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Cameron always does a great job of servicing our HVAC unit. We are definitely satisfied customers!
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Over the past year and a half, Comfort Central installed a new AC unit and furnace for us and modified the ducting for our remodeling project. Everyone at Comfort Central has been on time, courteous and professional. Kevin has been extremely helpful in working through challenges on our remodeling project. The team went beyond expectations to help install our new cooktop hood. I will use Comfort Central again.
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Cameron is by far the best technician we have met in both customer service skills and technical knowledge. He went above and beyond and answered all of our questions. We have the utmost respect and confidence in him. We would recommend him and the company without hesitation. Thank you for coming out on such short notice as well!
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We know we can always depend on Cameron and the Comfort Central team whether we have a system emergency or we need routine maintenance.
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System had almost no refrigerant. Found leak on equalizer tube of txv. Repaired leak. Pull vac to 500 microns add charge to manufacture specs. Tested ac operation no other issues found Replaced service caps as the old cap O-rings were bad. Clean coil on outdoor unit.
Performed spring maintenance on system. System is in excellent condition. Replaced filter on unit, cleaned indoor and outdoor coil. Cleared condensate drain.. System had a 22 degree temperature difference between return and supply. Indoor blower is pulling 2.9 amps. Outdoor compressor is pulling 5.6 amps Outdoor fan motor is pulling 1 amp.
Replaced filter and took measurements to create a custom door for filter cabinet for easier access. Provided quotes for replacement of filter door and also a replacement of the whole filter box. Whole filter box would seal better than just the door.
Performed AC cooling tune up on heat pump and straight AC tune up on both upstairs and downstairs systems. Will return 4/10/24 to finish the cleaning on indoor coils.
Performed AC cooling tune up on heat pump system checking all electrical components, refrigerant balance, system start up, operation, shut down, cleaning of indoor and outdoor unit coils and treating system drains. Everything looks and runs great
Performed AC cooling tune up on dual fuel system checking all electrical components, refrigerant balance, system start up, operation ,shutdown, reversing valve. Cleaning of indoor and outdoor coils, cleaning of system drains and dehumidifier filter and drains. Everything looks and runs great!
Spring tune up Cleaned both indoor and outdoor coil, tested system operation. Incoming voltage is 245.7 compressor is pulling 10.2 amps, condenser fan motor is pulling 1.3 amps. Super heat is 6 and sub cooling is 14. Indoor blower was pulling 2 amps. System had a 19 degree temperature difference.
Performed 2 system cooling tune ups on heat pump systems checking all electrical, refrigerant balance, unit start up, operation, shutdown, cleaning of both indoor and outdoor units and drains. Filter x0585 - main Filter x6667 - downstairs
Moved two thermostats and tested system operation.
Performed heating tune up on both upstairs and downstairs heat pump systems checking all electrical components, refrigerant balance, defrost, electric resistance heat, unit start up, operation at steady state, shut down of system. Cleaned and checked filters, drains, inspected both indoor and outdoor coils, lineset, ductwork. Everything operates normally at this time. No recommended changes.
Found rub out on system low pressure switch wire caused system to trip on low voltage short. Repaired connection and insulated around wire housing to prevent future rub out. Cycled unit to check operation. Everything runs normally at this time!
Replaced high pressure switch because it was internally grounded. Replaced defrost board because it was stuck in time delay. Replaced blower mother that seemed to have lost its programming After running for 20 minutes High fan speed static pressure is .4wc Delta t is 21 134/454 60degrees out for tenp
Started system and heat pump. Didn’t hear that sound. Check defrost. Didn’t hear that sound. Let system run for a half hour. Checked amps was steady at 6 A. Pulled the compressor wires off to check the ground. Everything is open so nothing is grounded. Common to run is 1 ohm . Comment to start is 1.9 ohms. Start to run is 2.8 ohms. Calculation on winding seem to be perfect couldn't find any issues today, if it happens again give us a call and we will come back and look at it. The sound from the video isn't normal.
Preformed tune up on both systems Could not get emergency heat to work on mother in law suite. Found ecobee thermostat was wrong application for this system. Replaced with Honeywell wifi thermostat and tested system operation. System now works as it should. mother-in-law suite blower is pulling .54 amps Has a 24 degree temperature difference from heat pump. Outdoor fan motor is pulling .43 amps, compressor is pulling 5.6 amps. Heat strip is pulling 18.2 amps and has a temperature difference of 15. Main system blower is pulling .8 amps and has a 30 degree temperature difference on the heat pump. Compressor is pulling 4.5 amps and outdoor fan motor is pulling .7 amps. Electric heat is pulling 41 amps and has a 25 degree temperature difference. Both systems are in great shape and everything is working properly.