Cameron was was very professional, answered all our questions, and fixed the problem. Couldn't ask for a better service man. Thank you so much for the timely response to our phone call and getting someone in as soon as possible to help with our HVAC issue.
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Overall Experience
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Overall Experience
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From my call in to scheduling to service call to billing, Comfort Central HVAC was seamless - I’m quite satisfied. Highly recommended! R
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I had a great service visit, and was so happy to hear that everything was fine with my HVAC system!
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Cameron was great! He arrived early and was ready to get to work.
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He came early, but we were here and he completed the job efficiently and in a timely manner.
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We always receive quick responses to our service needs. Comfort Central has been managing our heating and cooling needs for many years. Their service reps are polite and knowledgeable. We recommend them highly for your heating and cooling needs including mini-splits!
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Jay came to the house the day I called for service. He was thorough and kept me informed.
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very thorough, trouble shot 2 problem areas, this guy really knows what he is doing. Very appreciative, thanks!
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Found 3 amp fuse in furnace had burned and failed - replaced fuse and checked wiring for thermostat. Cycled system to check operation - everything came back on and runs normally!
Condensate pump fan spinning but not pumping - replaced condensate pump and checked system operation. Everything runs and flows normally again.
Added drain clean out to dehumidifier system and flushed drain to check operation. System dehumidifier came on normally and drain flows normally. Recommend adding either a 1/4 cup of bleach/ cleaner or 1/4 of vinegar to drain before or after dehumidification season starts/ends to ensure proper water flow from dehumidifier. Covered under installation satisfaction guarantee.
Found outdoor unit capacitor bloated and out of range - replaced capacitor and cooled compressor - cycled system to check operation - every runs normally again
Found the outdoor unit not running check the condensate pump float switches, and auxiliary drain float switch didn’t find any issues up there with water not draining. Moved to the outdoor unit found the capacitor to be bad allowing the fan to start but not the compressor. Replaced the capacitor with a turbo capacitor tested system. No other issues found today
Shelf where line set comes down in outside. Closet is discolored from water, but I couldn’t see how it could come from our line said nothing was wet on the line set rubber and everything is sealed. I checked the roof and didn’t see any discoloration.. the door to the closet on the outside is louvered it’s possible that we had some kind of high winds that blew water in there with rain.
Performed cooling maintenance tune up service on heat pump system checking all electrical components, refrigerant balance, unit start up, operation, shutdown, cleaning of indoor and outdoor coils, treatment of drains and condensate pump.
Reset lock out and boiler came on normally - found 1" mixing valve for boiler water feed will need to be changed. After boiler came up to temperature, expansion in pipe caused water leak to stop. Noted severe corrosion on flat plate heat exchanger and solenoid.
Outlet for condensate pump was dead. Plugged into outlet for dehumidifier with extension cord until electrician repairs the problem.
Performed AC tune up service on AC system checking all electrical components, refrigerant balance, unit start up, operation, shutdown, cleaning of indoor and outdoor units, treatment of drain and condensate pump.
Performed cooling tune up service on heat pump system checking all electrical components, refrigerant balance, unit start up, operation, shutdown, cleaning of indoor and outdoor coils, treatment of drain and condensate pump. While treating condensate pump, discovered internal pump float switch is not turning unit off when pump is full, recommended replacing condensate pump.
Performed AC cooling tune up service on 2007 heat pump system checking all electrical components, refrigerant balance, unit start up, operation, shutdown, cleaning of indoor and outdoor coils, treatment of drain and condensate pump. Everything looks and runs great!
System noise caused by dirty filter in upstairs return grille - pulled filter and cycled system to check operation. Performed cooling tune up service on both upstairs and downstairs AC systems checking all electrical components, refrigerant balance, unit start up, operation, shutdown, cleaning of indoor and outdoor coils, treatment of drains. Everything looks and runs great!
Ultimate Cooling Tune-Up: cleaned coils, brushed and cleaned traps, added pan treatment tablets to pan. tested and checked all controls, wiring connections. tested temperatures, checked filters. checked refrigerant temperature and pressures, tested static duct pressure. tested blower operation, tested cooling operation to ensure working within manufacturer specifications
Put a condensate trap on coil drain. Put a CO detector in hallway of bedrooms.