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Cameron was was very professional, answered all our questions, and fixed the problem. Couldn't ask for a better service man. Thank you so much for the timely response to our phone call and getting someone in as soon as possible to help with our HVAC issue.
Overall Experience
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Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
From my call in to scheduling to service call to billing, Comfort Central HVAC was seamless - I’m quite satisfied. Highly recommended! R
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I had a great service visit, and was so happy to hear that everything was fine with my HVAC system!
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Cameron was great! He arrived early and was ready to get to work.
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He came early, but we were here and he completed the job efficiently and in a timely manner.
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We always receive quick responses to our service needs. Comfort Central has been managing our heating and cooling needs for many years. Their service reps are polite and knowledgeable. We recommend them highly for your heating and cooling needs including mini-splits!
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Jay came to the house the day I called for service. He was thorough and kept me informed.
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Overall Experience
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Overall Experience
Quality
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Convenience
Found system iced up, pulled outdoor unit disconnect, pulled system filter - left fan on to help defrost. Will return Saturday the 5th to determine next repair steps. Returned and found system low on r-22 refrigerant - recommend using system sparingly to prevent unit freezing up - recommend replacement of AC unit. Will quote with replacement with Mitsubishi system.
Performed AC maintenance tune up service on AC and minisplit systems checking all electrical components, refrigerant balance, unit start up, operation, shutdown, cleaning of indoor and outdoor units, treatment of drain. Everything looks and runs great!
Found system GFCI for condensate pump tripped - reset GFCI and cycled pump and removed water from drain pan. Everything came on normally again. Our company does not typically service water furnace geothermal systems as our company cannot get parts easily for water furnace geothermal systems.
Found capacitor be bad fan sides, not reading anything compressor sides only reading 21 µF out of 40 must be replaced Replaced capacitor compressor drawing 10 A fan drawing .9 A no other issues found
Sealed boot in batjroom with mastic and tucked insulation arpund it.
Performed cooling tune up service on all 3 cooling systems checking all electrical components, refrigerant balance, unit start up, operation, shutdown, cleaning of indoor and outdoor units, replacement of customer provided filters, treatment of drains.
Performed AC cooling tune up service on heat pump system checking all electrical components, refrigerant balance, unit start up, operation, shutdown, cleaning of indoor and outdoor units, treatment of drain. Everything looks and runs great!
Performed AC maintenance tune up service on minisplit heat pump system checking all electrical components, refrigerant balance, unit start up, operation, shutdown, cleaning of indoor and outdoor units, treatment of drain line, pulled vacuum on outdoor drain, everything runs normally at this time. Had question about Bosch unit being open on top collecting leaf litter, believe system will have no issues operating normally even if it accumulates a couple leaves through fall. Will check again during fall tune up and determine if anything should be done to keep leaf litter out of unit.
Remounted and sealed duct boot for ensuite bathroom duct - remounted air vent in bathroom - cycled system to check operation - everything appears to work normally at this time.
Expansion tank we installed has failed and must be replaced. Returned 6/24 replaced expansion tank under warranty and cycled to check operation. System maintained around 20 psi after tank replacement - adjusted Pressure Reducing Valve so system maintains around 10 psi.
Found system compressor drawing locked rotor amps and start winding shorted to ground. Replaced capacitor and add d hard start kit to try and get the compressor to start but problem persists. Found system condenser fan motor over amping recommend replacement of condenser fan motor and compressor. Compressor still covered under warranty. Will follow up with pricing and availability of repair.
Cleaned out 3/8 copper tube where it terminates outside. Checked operation. Okay now.
Found 3 amp fuse in furnace had burned and failed - replaced fuse and checked wiring for thermostat. Cycled system to check operation - everything came back on and runs normally!
Condensate pump fan spinning but not pumping - replaced condensate pump and checked system operation. Everything runs and flows normally again.
Added drain clean out to dehumidifier system and flushed drain to check operation. System dehumidifier came on normally and drain flows normally. Recommend adding either a 1/4 cup of bleach/ cleaner or 1/4 of vinegar to drain before or after dehumidification season starts/ends to ensure proper water flow from dehumidifier. Covered under installation satisfaction guarantee.