My experience with comfort central as well as employee Cameron has always been a positive one This employee goes beyond to explain things and represents the company very well.
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Jay was very thorough and took his time to make sure my system was running efficiently.
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Cameron came out to address an air distribution box in our attic that was damaged. He was able to repair the box without having to replace it. While he was there He also made some changes to the tubing to improve airflow.
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As usual, Cameron is smart and efficient. His knowledge of his trade is comprehensive and deep. He prepares by reviewing my records before he arrives. Overall, this was once again an excellent experience.
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Cameron is always very informative and lets you know exactly the services he is performing.
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Cameron was very thorough in his service. At the end he recapped all that he had done and gave me some tips on what I could do to maintain the system in between checkups.
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Our heat quit working and it is only a few years old. I called Comfort Central and they were able to get someone out within 24 hours. Jay had the necessary parts and components on his van and had the system running within a short period of time. I was pleased that the cost was reasonable as well.
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We’ve used Comfort Central for several years and have always been satisfied with their service. This year our 20 year old furnace started malfunctioning just when the weather turned cold. They were able to find and order a replacement part and get it repaired within a couple of days. As soon as it was available they had a technician here and it was fully functional
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Place condensate pump tested operation no other issues found
Found GFI to be bad replaced GFI circuit tested everything’s running as it should
Ultimate Heating Tune-Up Gas Heat: serviced and inspected gas heating system checking water flow, temperature rise, electrical, gas pressure, safeties, controls and limits, heat exchanger and venting. cleaned and checked system components to manufacturer specifications and performed combustion inspection In spring should do a combination chamber cleaning gasket flame sensor and spark igniter
Replacement of OEM Evaporator Coil with TXV that is out of warranty, evacuate and leak search repair, refrigerant balance to manufacturer specifications. One (1) Year Warranty on Repair. Showed up to change out evaporator coil nobody here and he said he’s gonna call the office to reschedule
Ultimate Heating Tune-Up Heat Pump: serviced and inspected heat pump system, including electrical, safeties, controls, reversing valve and defrost cycle to manufacturer specifications.Do
Performed heating tune up service on heat pump systems checking all electrical components, refrigerant balance, unit start up, operation, defrost, shutdown, treatment of drain lines.
Performed heating tune up service on dual fuel system checking all electrical components, refrigerant balance, performed full combustion analysis, checked start up, operation, defrost, shutdown. Checked humidifier operation. Cleaned all furnace components, treated evaporator coil, treated drain lines and condensate pump. Everything looks and runs great!
Ultimate Heating Tune-Up Heat Pump: serviced and inspected heat pump system, including electrical, safeties, controls, reversing valve and defrost cycle to manufacturer specifications
Found capacitors on both outdoor units to be bad. Replace them started and tested. Ultimate Heating Tune-Up Heat Pump: serviced and inspected heat pump system, including electrical, safeties, controls, reversing valve and defrost cycle to manufacturer specifications.
I received an urgent after-hours call from a customer whose heat pump was running constantly but blowing cold air, with the outdoor unit completely covered in ice. I diagnosed a failure in the defrost cycle, tracing the issue to a faulty defrost control board that was not signaling the reversing valve. I replaced the bad board with a new one from my truck stock, initiated a manual defrost cycle to clear the ice, and confirmed the system successfully switched to providing powerful heat. The homeowner was extremely grateful for the fast emergency response that restored their heat on a cold night.
Found system fan on and operating normally checked system capacitors, electrical draws, and cycled system to check start up, operation, and shutdown of fan motor. Noted a loss of refrigerant since last visit in May - system has lost about 20-30 psi r410a - system is still operating within manufacturers' specifications but system is still leaking refrigerant and will lose more capacity over time. Recommended tenant to watch system for awhile and explained how fan motor and system operation works and what to do and look for if motor were to prematurely fail again. Still recommend replacement of system evaporator coil.
Performed AC tune up service on both heat pump systems checking all electrical components, refrigerant balance, system start up, operation, shutdown, cleaning of indoor and outdoor units, checking of system filters.
Pump down system, replace evaporator coil and txv with new OEM parts (covered under manufacturer's parts warranty). replace filter drier. Leak search repair site, evacuate system. Start up system, refrigerant balance to manufacturer specifications. Evaporator coil and txv warranty is the remainder of the original warranty (till 11/14/2028). One year labor warranty on repair.
Found capacitor on heat pump to be bad. Replace the capacitor. LED on board is telling me that compressor is off right now on thermal overload. May take up to 24 hours to cool off to start working properly.