Cameron came out to address an air distribution box in our attic that was damaged. He was able to repair the box without having to replace it. While he was there He also made some changes to the tubing to improve airflow.
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As usual, Cameron is smart and efficient. His knowledge of his trade is comprehensive and deep. He prepares by reviewing my records before he arrives. Overall, this was once again an excellent experience.
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Overall Experience
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Cameron is always very informative and lets you know exactly the services he is performing.
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Cameron was very thorough in his service. At the end he recapped all that he had done and gave me some tips on what I could do to maintain the system in between checkups.
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Our heat quit working and it is only a few years old. I called Comfort Central and they were able to get someone out within 24 hours. Jay had the necessary parts and components on his van and had the system running within a short period of time. I was pleased that the cost was reasonable as well.
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We’ve used Comfort Central for several years and have always been satisfied with their service. This year our 20 year old furnace started malfunctioning just when the weather turned cold. They were able to find and order a replacement part and get it repaired within a couple of days. As soon as it was available they had a technician here and it was fully functional
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Overall Experience
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Price
Convenience
Overall Experience
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Convenience
Replacement of burners and cycling of system to check operation - reduced LP gas pressure from 15" w c. To 11.5" for more efficient burn - cycled system to make sure system lights off every time. Everything looks and runs great!
Found furnace burners are in rough shape and should be replaced. Will call with pricing and availability.
Performed heating maintenance tune up service on gas furnace system checking all electrical components including furnace safeties, performed full combustion analysis checking, CO, CO2, O2, Flue gas temperature, gas pressure, draft. Cleaned furnace burners, flame sensor, flushed drains, traps, collector box, checked furnace filter, treated condensate pump.
Performed heating maintenance tune up service on dual fuel furnace and heat pump system checking all electrical components, refrigerant balance, unit start up, light off, operation, shutdown, performed full combustion analysis of system checking CO, CO2, O2, Flue gas temperature, gas pressure, system safeties, flushed system drains, collector box, traps, treated condensate pump. Found system balance point effected by outdoor temperature sensor failing open not allowing unit to switch between heat pump to furnace. Will order and replace temperature sensor under warranty.
6" start collar had been slightly crushed pulling collar away from trunk box. Bent out start collar and refitted into trunk and sealed penetration. Cycled system on fan high to check operation and for duct leakage. Everything operates normally again.
System air handler in crawlspace made inaccessible by deck joist crossing in front of crawlspace door that swings out. System cannot be fully inspected until crawlspace is accessible. Recommend potentially making door swing into the crawlspace as potential solution. Would be happy to reschedule and complete service once crawlspace is accessible again. Outdoor unit (heat pump condenser) otherwise operates normally.
Replacement of thermostats with Honeywell T6 WiFi thermostats. Performed heating maintenance tune up service on both geothermal systems checking all electrical, refrigerant balance, unit start up, operation, shutdown, geothermal loop and pumps. Everything looks and runs great!
Ultimate Heating Tune-Up Gas Heat: serviced and inspected gas heating system checking air flow, temperature rise, electrical, gas pressure, safeties, controls and limits, heat exchanger and venting. cleaned and checked system components to manufacturer specifications and performed combustion inspection. Pressure gauge no showing pressure so I added pressure with pressure reducing valve and still didn’t move. Don’t think it will be a issue as it only reads pressure and doesn’t control the pressure in the boiler
Found new radiator by laundry room leaking at top compression fitting 3rd in from right. Can’t tighten bolts because lack of space between radiator and nut to get wrench or ratchet on. Will look into if it’s under warranty and availability. Ball valves for radiator and basement were closed to prevent more water leakage. Once the pressure in the radiator equalizes it should stop leaking being that the leak is on top of the radiator sections.
Found 2nd floor air handler circuit board melted along with the majority of all the high and low voltage wires. Replaced board replaced burnt and melted wires. found thermostat to be shorted. Replace thermostat. Tested amp draw of blower motor tested operation. Blower was pulling 1.5 a Everything is running as it should
Replacement of outdoor unit electrical panel under warranty and cycling of system to check operation. Everything looks and runs great!
E100V Dehumidifier #8190FF Ventilation Plenum Wall Bracket Installation shall include: Equipment specified above plus materials and labor to include: • Required Electrical is included. • This system will be a stand alone installation for the basement. Supply duct and return will be in the finished area with a small supply and return in the storage area of the basement. • All work will be completed in a professional workmanlike manner. • AprilAire Manufacturer’s Warranty: Five (5) Year Limited Parts. • One (1) Year Labor Warranty Provided by Comfort Central, Inc
Found system low on refrigerant r410a - system outdoor coils impacted - cleaned coils and performed halogen leak search - found system evaporator coil leaking on front right side of coil. Recommend replacement of coil. Charged unit to provide cooling in interim while awaiting pricing and availability of new coil. Will call with pricing and availability to replace evaporator coil.
2-Ultimate Cooling Tune-Up: cleaned coils, brushed and cleaned traps, added pan treatment tablets to pan. tested and checked all controls, wiring connections. tested temperatures, checked filters. checked refrigerant temperature and pressures, tested static duct pressure. tested blower operation, tested cooling operation to ensure working within manufacturer specifications. Replaced batteries in basement sensor. Tested dehumidifier. Inlet- 59%. Outlet-22%. Couldn’t find any issues with dehumidifier No issues found today.
No cooling - found outdoor disconnect flipped to off - found outdoor unit flat on refrigerant - probably why unit disconnect was turned off. Recommend replacement of system. Don't believe system will hold a recharge. System is 24 years old and runs off r-22 refrigerant. See attached tag for outdoor unit for unit model and serial. Scheduled estimate for replacement Tuesday.