First entertained replacing mini split system in September… then the two hurricanes shelved the idea. When I resurrected the project the office personnel found all the previous info still in their system. Lee came out for a visual understanding and offered two potential paths to take. I requested a quote on a system with fewer bells and whistles such as WiFi connectivity. ( I have no WiFi ). An option was chosen, equipment ordered and install two days later. Completely happy with the installers. Nice young men, Darius and I just can’t remember the second. Both very competent with friendly demeanors. Only time will test the quality and longevity of the brand.