Today I arrived on site and performed a winter time tune up on your system, noting its current condition. **Indoor Unit (Air Handler in Crawl Space):** * Observed the indoor coil is dirty and in fair condition; recommend a duct cleaning. * Confirmed the pleated 1" filter needs replacement; customer will handle this. **Outdoor Unit (Heat Pump in Back Yard):** * Cleaned the outdoor coil, which was in poor condition. * Tested and inspected the blower motor, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring; all are working within manufacturer's specifications. * Inspected the blower wheel, primary drain pan, and secured electrical wires; all are in good condition. **Condensate Drain System:** * Cleared the drain line. * Cleaned out the primary pan. * Tested the safety switch. * Confirmed the drain line is strapped. **System Performance:** * Measured a return air temperature of 70.0°F and a supply air