Upon my arrival I checked into the concerns with system leaking water. I found that male threaded coupler fitting was broken. This was most likely caused when someone changed the filter on the system. I spoke with the customer about performing repairs to fix the water removal system and he agreed. I performed the repair then asked about the maintenance program. Customer did not wish to sign up at this time since no one is currently living in the home but will take into consideration when the home is occupied again.