Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks Hans for sharing your small but tricky toilet repair review. Glad Dan could help. Thanks again for choosing PDM Plumbing, Heating, Cooling Since 1885!
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Chris was on time, and is very professional.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks, Alan, for sharing your Air conditioning tune-up and safety inspection review. Great to learn Chris took good care of you! Thanks again for your trust over the years! Here's to a comfortable summer!
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He was at the house on time
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks, Hans, for taking the time to share your positive feedback. We're thrilled to hear you had an excellent experience with Chris' plumbing service! Punctuality is something we strive for, and we're glad our technician was on time to replace your main water shut-off valve. Thanks again for choosing PDM!
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John did an EXCELLENT job! Very professional and knowledgeable. Thank you!
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Peter, thank you for your fantastic review! We're delighted to hear that John was professional, knowledgeable, and effectively addressed your water leaks. We'll be sure to share your feedback with him. Thank you for choosing PDM!
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He was on time and did a great job.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks Alan for choosing PDM to keep you safe and comfortable. We're happy to hear that Brennon was able to provide you with great furnace maintenance service. As you know we strive to provide fair pricing and excellent service. Please don't hesitate to reach out if you have any questions or need anything else in the future.
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Pete, was very helpful. He walked to the area where we were having issues and seemed to know right away what the problem was was. He took care of it with a quick fix. He was fast, informative and professional. We appreciate him squeezing us in to his schedule the same day.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you for your kind words! We're delighted to hear that Pete was able to resolve your sewer, drain service issue so quickly and efficiently. His expertise and prompt service are what we strive for at PDM. We appreciate you taking the time to share your positive experience and your trust. Given the fall is here If we can help with your furnace safety inspection and system rejuvenation, please let us know.
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Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Nancy, yes, Chris is a great guy to have on your team. Thanks for sharing your heating service review. We'll be here when needed.
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Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you so much, David, for taking the time to leave a review! We're thrilled to hear that you were happy with your recent AC maintenance service. We take pride in providing our customers with high-quality service, and it means a lot to know that our efforts are appreciated. We look forward to keeping your AC running smoothly all season long and to maintain your furnace in the winter.
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Very professional.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Sue & Ken, thank you for your kind words and for providing such a great sump pump service review! It was a pleasure assisting you, and I'm glad I could provide you with a professional and positive experience. If you ever have any other questions or concerns, please don't hesitate to reach out to us again. Have a great day!
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Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Sue, glad Anthony got your sump pump working quickly. Thanks for sharing and for trusting in PDM. We are here whenever needed for your plumbing, heating and cooling comfort.
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Pete was a great service man. He was very helpful and friendly
Response from PDM Plumbing, Heating, Cooling Since 1885:
Good news Deborah! Happy to hear Pete took good care of you and repaired your main water shut off valve. Thanks for sharing and for choosing the PDM Team!
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Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Michael, thanks for sharing your ejector pump service review. Happy to learn Pete offered you sound plumbing advice. Thanks again for choosing PDM.
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Anthony Floyd is a great individual...work and personality. Anthony does fantastic, quality work.
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Pete was punctual and professional. He repaired a toilet leak and replaced a faucet. He cleaned up so well when he was done I couldn’t even tell we had repairs made.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Wonderful review Nikki. Nice to know Pete took good care of you and your plumbing repair. We're here when needed including heating maintenance for safe, efficient operation. Thanks again for trusting in PDM.
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Faucet repair. Replaced the cartridge for the shower valve.
Water heater repair. I found the heaters were working properly with no codes. The two 50-gallon power vent Bradford White heaters were installed (5 yrs old). Checked vent discharge on both heaters, and no obstruction was visible, and both were blowing out. I checked temps in multiple locations and everything was functioning as expected with no dips or problems getting temps where they should be. After talking to customer I obtained he only uses shower in master bath so I checked that location it does get hot and up to temp with no issues along with a second shower in master with no issues after talking to customer to get more information he told me he never had a problem getting hot water but that he had to move his control handle from it’s normal location ( about 1/2” to get the temp he wants). I let him know we could order a new cartridge if the temperature becomes an issue. He was content with the handle location for the temp currently. I determined there is no issue at the moment
Toilet repair. The compression nut on the backside of the closet very tight spot, had a drip on it, used my monkey wrench on it to get a quarter turn on it. Wait a little to see if water shows up on the nut. Water did show up after a while. I got some more on it, it’s tight, don’t want to split the nut, going to wait again to check for water. Well, maybe the third time is the charm, tightened it some more. Nope! #4 let’s see. Looks good, no more leaks! No charge. Took photos in customer file.
Air conditioning tune-up and safety inspection. Cleaned and serviced the condensing unit. Tested all mechanical parts. Checked compressor amperage and fan motor amperage. Everything is in accurate working condition and range. Checked R410 refrigerant levels. Those, too, are in the inaccurate efficiency range. Changed the furnace filter that the customer provided. The system is operating, clean, and cooling as it should be at this time. ** Customer renewed the annual VIP maintenance program. Performed free plumbing safety inspections.
Air conditioning tune-up and safety inspection.
Water heater replacement. A customer called to have us replace the water heater. Supplied and installed a new 75-gallon power vent water heater with an additional 4-year extended warranty. Tested operation. The unit is working properly at this time. Customer renewed the VIP maintenance agreement and has both visits remaining for Spring 2025 and Fall 2025. Also completed complimentary equipment inspections.
Air conditioner maintenance. Cleaned and serviced the AC condensing unit. Tested all mechanical parts. Checked refrigerant levels. Everything is in accurate working condition, and the refrigerant is in the accurate efficiency range. First visit to the maintenance program. The customer will have one more visit planned for the 2025 furnace season. Giving the customer a +4 extended warranty sticker/warranty plan. I performed free plumbing inspections.
Bathroom plumbing repair. Cut out the old shower drain that was cracked and repiped with a new one. Had to cut out piping past the vent because fittings were hub to hub, and tie the drain vent back in.
Bathroom plumbing repair. Installed customer-supplied Delta shower valve and trim in master bath shower.
AC maintenance. Cleaned and tested electrical, refrigerant, and drainage. The air conditioner system is operating safely. Renew the annual VIP maintenance plan
Cleaned and serviced condensing unit. Unit is R22. System is low on refrigerant. Giving customer estimates for new cooling system. Furnace is also from 1990. Giving customer estimates for new furnace. Water relief valve is dripping into a bucked under/along side of heater. Giving customer estimates for new water heater/maintenance on heater.
Kohler toilet in upstairs kids/hall bath had a bad fill valve. Replaced and tested. Flapper working properly and now toilet is no longer running.
The main water shut-off valve is difficult to close. I replaced the 3/4 main shut-off.
Bathroom faucet repair. Removed tricky screw for shower handle. Repaired and now the shower faucet is working normally.
Clean and check air handler in crawlspace. Replaced hot and cold valves for washer. Replaced hot side hose for washer.