Very nice person, He explained in detail.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Lydia, thank you for your kind words! We're so glad to hear that you were satisfied with Dan's sump pump service. It's our goal to provide timely and informative assistance to all of our customers. We appreciate you taking the time to share your positive experience and for your trust in PDM.
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Knowledgeable and friendly
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you Kent for your kind words! We're so glad we could finally resolve your plumbing water leak issue quickly. Our team strives to provide knowledgeable and friendly service, and it's rewarding to hear that we met your expectations. Please don't hesitate to contact us if you need anything else in the future.
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John did a great job and did all he could to make my home back to normal
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Kent, thank you for your 5-star review! It was a pleasure working with you to get your home back to normal. Glad John made the necessary gas leak repairs. Please let us know if there's anything else we can do to help. Thanks again for trusting PDM!
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When emergency strikes, PDM is quick to give service and help rectify situation. Whether it’s replacing a leaky water heater or failing air conditioner, they get the job done quickly & efficiently. Highly recommend!
Response from PDM Plumbing, Heating, Cooling Since 1885:
"He that would perfect his work must first sharpen his tools."- CONFUCIUS. Wonderful service review Marie! Nice to learn Brennon sharpened his tools and kept you comfortable with the new AC system. Thanks again for sharing and trusting in PDM! Here's to a cool summer!
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Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks Barbara for your AC maintenance review. Glad Anthony took good care of you. Thanks again for calling PDM to maintain your equipment!
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He was on time, very nice guy. He knew what the problem was right away and fixed it. He cleaned everything up. He did a great job and I’d recommend him to anybody
Response from PDM Plumbing, Heating, Cooling Since 1885:
Great news Tim. Glad Pete made your water heater warranty repair quickly and easily. Thanks for taking time to write a review, trusting PDM and your recommendation! Here's to your success in the new year. Happy holidays Tim!
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Dan is great and he had our inspection done quickly
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks for your sharing a review on our annual water backflow device testing. You got that right. Dan is a talented Master Plumber who pays attention to details. Thanks again for your continued trust in the PDM Team. We look forward to seeing you for your air conditioning safety inspection and tune-up this spring. Until then, stay well.
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Every time Anthony comes out he is a total professional and can be trusted to do the job right the first time. Great Work!!
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks for the awesome review, Scott! Anthony works hard to meet expectations like yours, and we’re happy to hear he hit the mark for you. Thanks again for your continued trust in PDM. We look forward to our next maintenance visit. Cheers!
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Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Marie. Great to hear you appreciated Anthony's water heater service. Nice to have the hot water flowing again. Thanks for sharing your review and for choosing PDM Plumbing, Heating, Cooling Since 1885. Stay well Marie.
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everything worked out very good
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks for writing Shirley. Happy Anthony got the hot water flowing again with your new water heater. Thanks again for choosing PDM Plumbing, Heating, Cooling Since 1885. We look forward to maintaining your equipment next year. Stay well Shirley.
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Response from PDM Plumbing, Heating, Cooling Since 1885:
As Count Basie said, “Learn to deal with the valleys and the hills will take care of themselves.” Thanks Matt for asking PDM and Anthony to get the drains flowing again and for writing a review. We look forward to helping you in the future. Thanks again for choosing PDM Plumbing, Heating, Cooling Since 1885!
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Fantastic
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you Adam for your 5 Star review. Happy to hear Pete took good care of you and your water heater. Thanks again for choosing PDM. Until next time, stay well.
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Dan, is knowledgeable and very skilled in his trade. Dan and PDM were easy to work with and there were no issues with service or timeliness. It would be great to have PDM on future projects.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Wonderful service review Nick. Yes, Dan is one of the best techs around and a great problem-solver. Thanks for sharing and for choosing the PDM Team. We'll be here the next time your plumbing, heating and cooling systems need repair and maintenance. Thanks again! Stay well...
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Quick and efficient
Response from PDM Plumbing, Heating, Cooling Since 1885:
Talking about a Master Plumber, Dan is the Man. He sure can help keep your shop running smoothly. Thanks for sharing and for calling to certify your water backflow prevention devices. Cheers
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Very happy with the service
Response from PDM Plumbing, Heating, Cooling Since 1885:
Lovely to hear Chris took good care of you Debbie! Thanks for sharing and for choosing the PDM Comfort Team.
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Water backflow test. Found RPZ needed repair. Recommending the RPZ preventer unit be replaced. Replaced a 2 inch RPZ. Performed test which it passed. Needs to be retested by 1/15/26.
Cleaned and serviced furnace. Tested. Cleaned exhaust pipe and drain. Cleaned all sensors.tested all mechanical parts. System is operating and heating as it should at this time. Customer renewed maintenance program. One visit is being used today and one visit will be remaining for 2025 cooling season visit.
Boiler repair. Removed broken radiator valve on 2nd floor and capped. Broken pipe in crawl space, cut line apart and capped supply to bathroom. Will send estimate on repipe and radiator valve.
Water heater repair. Water heater burner would not stay lit. Found dirty burner compartment. Blew out screen that lets air into burner compartment which resolved the issue.
Furnace maintenance and safety inspection on two furnaces. Reset to factory specifications. Checked motors, relays, capacitors, contractors, circuit boards (upstairs unit faulty control board, replaced), pressure switches, bearings, fuses, wiring and connections, seals, fan, gas valve voltage and pressure, ignitor (faulty, replaced), flame sensor, thermostat, and heat exchanger. Cleaned out drain trap and all hoses and drain line. Replaced air filters. Both furnaces are working safely at this time. Customer is a VIP Service Plan member.
Furnace repair. No heat call. Found furnace flame sensor extremely corroded and cracked. It was reading the flame intermittently. A furnace flame sensor is a safety device that detects if a furnace is producing a flame and burning gas. If the sensor doesn't detect a flame, it shuts down the furnace to prevent a gas leak. This helps prevent explosions and carbon monoxide poisoning. Replaced sensor and furnace system is back up and running.
Toilet replacement. Install customer supplied water closet. Also recommend customer switch toilet paper so breaks apart and not clog drain line.
ESTIMATE TO TROUBLESHOOT WALL MOUNTED DRINKING FOUNTAIN IN INFORMATION CENTER
Heating repair ***No heat call*** After testing I found the inducer motor was making loud noise and working intermittently. Replaced inducer motor. A furnace inducer motor, also known as a draft inducer motor, is a critical component of a gas furnace that removes combustion gases from the heat exchanger and vents them outside. Replaced hot surface ignition due to working intermittently as well and tons of corrosion. Customer did agree to join out maintenance program. Went through the rest of the furnace testing pressure switches, gas valve voltage and pressure, flame sensor, blower motor amperage and capacitor. After replacing these parts , system is operating and heating as it should. Performed heat rise test. Everything is in adequate working condition. Furnace being older gave customer estimates for new furnace. ***Customer will have one more visit prepaid for 2025 cooling season.
ESTIMATE FOR NEW ENERGY EFFICIENT FURNACE WITH LIMITED LIFETIME WARRANTY.
Check sump pump, everything is working fine at this time. Went through system operation with customer so they are comfortable with their sump pump.
Rheem water heater service. Found the water heater gas valve was set to very hot, the highest temperature, upon arrival. Attempted to relight but was given code for high temperature shut down. Cooled down valve and it lit and functioned normally. Called Rheem to ask technical support and was told that the tank got too hot but the gas valve reset. I set the water heater temperature at setting "A" instead of the highest setting.
Cleaned intake screen for first floor Duravit urinal, flushing well at this time. Cleaned aerator for second floor lavatory sink.
Water filtering repair. Replace plastic piping for RO systems for first and third floor kitchen sinks.
Cleaned and checked both condensers and both furnaces. Tested capacitor, contactor, fan motor amperage and compressor amperages. Replaced both capacitors with 45/5 mfd capacitors, and replaced both contactors using 2 poles. Fan amperages,compressor amperages and r 22 refrigerant levels were in accurate efficiency range and condition. On the furnaces tested inducer motor amperage, pressure switches,gas valve voltages, hsi, flame sensors and blower motor amperage and capacitors. Replaced both f.s due to corrosion. Everything else was in accurate working condition.