Very happy with the customer service and the Brennon taking care of our heating and air needs all year round.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you for your kind words, Thomas! We're glad to hear that you're happy with our HVAC maintenance plan and the care we take to keep you safe and comfortable all year round. Thanks again for your trust in PDM! Stay safe!
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PETE DOES A GREAT JOB SERVICEING OUR ACCOUNT.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks Stewart for taking time to share your commercial toilet flush valve repair review. Pete is a great master plumber to have on your team! Thanks again for your continued trust in PDM. We're here when needed...
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Another A+ Service from PDM today! Brennon is new to my home. As with every rep that comes here to service my home, Brennon was respectful and treated my home like it was his own. Brennon is very knowledgeable. He told everything he needed to do with this annual furnace check. There were parts that needed to be replaced that probably would not lasted the entire winter. Brennon showed me each one, even testing one that could be tested, showing me the level it was at which was lower than recommended. He showed me each part, what it should look like and what my part looked like. He gave me time to write all this down as we reviewed. I really appreciated the time taken. My unit is older and we have it cleaned EVERY year! I appreciate the Service 20+ years PDM has provided my home.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Wonderful review Steven! We're so glad to hear that Brennon was a rockstar! It's awesome to know he took the time to explain everything and make sure you were comfortable with your furnace maintenance. We're proud to have a team of knowledgeable techs who care about our customers. Thanks for your continued trust over the last 20 years!
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Chris did a great job. Was efficient in troubleshooting on the first visit. Quickly replaced the part on the second visit.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Antonio, thanks for the positive pool service review! I'm happy to hear Chris was able to diagnose and fix your pool heater quickly. We strive to provide efficient and thorough service to our customers. If there anything else we can help you with including home air conditioner safety inspection to prevent breakdowns and improve efficiency, please let us know. Thanks again for choosing PDM!
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Chris was great! He explained everything thoroughly and even gave some options for future upkeep. Will definitely use PDM again! Didn’t love being cancelled on twice & the price was a bit steep for what was done, but that had nothing to do with the technician and his knowledge.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you for your pool heater service review, William & Julie! Sorry about the service delay. We sincerely appreciate your feedback and are glad to hear that Chris was able to provide you with excellent service. We will make sure to pass along your compliments to Chris and look forward to serving you again in the future for home plumbing, heating and cooling maintenance.
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I'm always satisfied with the service we receive from PDM and the Technicians that come.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Steven, Thank you so much for taking the time to leave us a 5-star air conditioning maintenance review! We're thrilled to hear that you're always satisfied with the service you receive from PDM and the technicians that come to your home. It's comments like yours that make our day and we appreciate your business!
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Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi LaJean, thanks for your furnace maintenance review. Nice to hear Anthony inspected, cleaned, tested, adjusted, and lubricated your furnace before winter arrives. Thanks again for trusting PDM! Wishing you a warm and comfortable winter!
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Very good service today, And fast and excellent. Thank you.
Response from PDM Plumbing, Heating, Cooling Since 1885:
"Be kind and merciful. Let no one ever come to you without coming away better and happier." – Mother Teresa. Thanks Steve for your furnace tune-up review. Good to hear Anthony found and fixed the leak on your exhaust flue and got your furnace ready for winter. Thanks again for choosing PDM!
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Brennon did a great job and went over what was serviced and cleaned.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Good news Thomas. Yes, Brennon loves to pay attention to details when tuning up your AC system. Thanks for your AC service review and for trusting in PDM!
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Anthony is always on point with providing service. He is detailed and very consultative. I know when he comes to do maintenance or a repair, I will be satisfied.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Wonderful to hear Steven! So true, Anthony is a great guy to have on your team. Thanks for sharing and your trust in PDM.
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I cannot say enough about PDM. Each and every Technician is polite, friendly and most of all skilled.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks LaJean and Steven for sharing. We do have a great team who really cares. Until our next visit, stay well!
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We had 5 sinks replaced. Anthony did a great job. He was very thorough, and clean. I also like that he was the one who did the original estimate, so he knew exactly what was going on.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Wonderful review Chris. Anthony is a great guy to have on your team. Happy all went well with your remodel. Thanks for sharing and choosing PDM - your plumbing, heating and cooling problem solver since 1885.
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Service person is very detailed about the service in what he is doing and explains any service and questions you may have. Would recommend Chris.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Thomas, thanks for your high recommendation! Chris is a wonderful guy to have on your team. Thanks again for writing and for your trust in PDM. We'll be here when needed...
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Dan did our master bathroom remodeling several years ago and now has done the same amazing attention to detail on our hallway bathroom. We have used PDM for 19 years for all our a/c heating and plumbing needs. Their service is outstanding. They always do more than is required.
Response from PDM Plumbing, Heating, Cooling Since 1885:
"There are no secrets to success. It is the result of preparation, hard work, and learning from failure." -- Colin Powell. Hi Steve, you are right, Dan is a great partner and a master plumber who loves detail. Thanks Steve for your solid PDM recommendation. We were happy to be part of your bathroom remodel!
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Bathroom water leak. Ran shower and shower head leaking and taped together. Water running down wall and dripping in faceplate and tub spout. Wall is open on back side and I can see water dripping into wall to wall directly under water mark on ceiling. Customer is going to change their own shower head. I caulked their face plate and tub spout with 100% clear silicone and told them not to use till tomorrow.
Furnace repair. No heat call. Customers son ripped ecobee stat out of wall. Had to remount and rewire thermostat. Was able to save it. When thermostat was ripped out of wall, it also blew a fuse down in the furnace. Replaced fuse. Customer renewed maintenance program.Tested all mechanical parts. Cleaned all sensors. Cleaned out drain trap. Customer just replaced furnace filter. Custer did want to replace humidifier pad (35). Everything is in accurate working condition. System is operating and heating as it should be at this time. One visit is being used today and they will have one more visit remaining for spring/2025 cooling season.
Commercial sewer and drain cleaning. Augered toilet to clear Replaced 1.6 gpf water closet diaphragm. Cleared partial blockage in siphon jet of toilet. Working properly at this time.
Furnace maintenance. Conducted Fall-Winter safety inspection and reset furnace to factory specifications. Checked motors, relays, capacitors, contractors, circuit boards, pressure switches, bearings, fuses, wiring and connections, seals, fan, gas valve voltage and pressure, ignitor, flame sensor, thermostat, and heat exchanger. Cleaned out drain trap and all hoses and drain line. Replaced air filter. All components are working safely at manufacturer specifications at this time. Customer is a VIP Service Plan member.
Commercial toilet flush valve repair. Rebuilt 1.6 gpf water closet flush valve in warehouse men’s handicap stall. Tested operation and cleaned up.
Cleaned and serviced furnace. Tested inducer motor, pressure switches, hsi, gas valve voltage and pressure, flame sensor, blower motor amperage and capacitor. Everything was in accurate working condition. Cleaned out exhaust pipe and drain. Replaced furnace filter that customer provided that was extremely dirty. The system is operating and heating as it should at this time. Customer will have 2025 cooling season visit prepaid.
Furnace repair. Tested system and cleaned out drain line.
Furnace tune-up. Cleaned, tested and reset furnace to factory specs. Tested inducer motor, pressure switches, ignitor, gas valve voltage and pressure, flame sensor, blower motor amperage and capacitor. Inspect thermostat and heat exchanger. Replaced furnace filter that customer provided. Everything else is in adequate working condition. Customer renewed VIP maintenance program. One visit is being used today and she will have one remaining for 2025 cooling season
Main water valve replaced. Cpvc ball valve after meter was leaking, cut out and replaced. Cpvc glue takes awhile to cure, recommend keeping water off for a few hours then testing it.
Estimate to replace broken underground sewer piping and add a cleanout. A sewer cleanout is a pipe that provides access to a home's main sewage line, allowing for the removal of blockages and other maintenance.
Furnace maintenance. Cleaned and serviced furnace. Tested inducer motor, pressure switches, gas valve voltage and pressure, blower motor amperage, thermostat and heat exchanger. Found faulty ignitor and flame sensor which I replaced. Tested zone dampers. Cleaned out drain trap and all hoses. Washed out metal filters. System is running safely and efficiently. Customer renewed our annual VIP maintenance program.
Commercial sewer lift station service. Estimate to pump, clean and test sewer lift station. Recommend that commercial lift station be inspected and properly cleaned at least once a year to identify potential issues. Grease and other debris should be removed, and any needed repairs performed.
Estimate to replace external sewer line and fix toilet flange inside.
Cleaned and serviced furnace. Tested inducer motor, pressure switches, hsi, gas valve voltage, gas pressure,flame sensor, blower motor amperage and capacitor. Replaced hsi due to corrosion. Everything else is in adequate working condition. Customer renewed VIP maintenance program. One visit is being used today and they will have one more visit remaining for 2025 cooling season.
Cleaned and serviced furnace. Tested inducer motor, pressure switches, ignition, gas valve voltage, flame sensor, blower motor amperage and capacitor. Replaced the flame sensor and hot surface ignition due to corrosion. Replaced the blower capacitor due to below acceptable range. Used a 5mfd cap. Everything else is in adequate working condition. Furnace is old and wrote an estimate for a new furnace. Customer renewed VIP maintenance program. One visit is being used today and she will have one more remaining for 2025 cooling season.