Brennon did a great job and went over what was serviced and cleaned.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Good news Thomas. Yes, Brennon loves to pay attention to details when tuning up your AC system. Thanks for your AC service review and for trusting in PDM!
Overall Experience
Quality
Price
Convenience
Anthony is always on point with providing service. He is detailed and very consultative. I know when he comes to do maintenance or a repair, I will be satisfied.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Wonderful to hear Steven! So true, Anthony is a great guy to have on your team. Thanks for sharing and your trust in PDM.
Overall Experience
Quality
Price
Convenience
I cannot say enough about PDM. Each and every Technician is polite, friendly and most of all skilled.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks LaJean and Steven for sharing. We do have a great team who really cares. Until our next visit, stay well!
Overall Experience
Quality
Price
Convenience
We had 5 sinks replaced. Anthony did a great job. He was very thorough, and clean. I also like that he was the one who did the original estimate, so he knew exactly what was going on.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Wonderful review Chris. Anthony is a great guy to have on your team. Happy all went well with your remodel. Thanks for sharing and choosing PDM - your plumbing, heating and cooling problem solver since 1885.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Service person is very detailed about the service in what he is doing and explains any service and questions you may have. Would recommend Chris.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Thomas, thanks for your high recommendation! Chris is a wonderful guy to have on your team. Thanks again for writing and for your trust in PDM. We'll be here when needed...
Overall Experience
Quality
Price
Convenience
Dan did our master bathroom remodeling several years ago and now has done the same amazing attention to detail on our hallway bathroom. We have used PDM for 19 years for all our a/c heating and plumbing needs. Their service is outstanding. They always do more than is required.
Response from PDM Plumbing, Heating, Cooling Since 1885:
"There are no secrets to success. It is the result of preparation, hard work, and learning from failure." -- Colin Powell. Hi Steve, you are right, Dan is a great partner and a master plumber who loves detail. Thanks Steve for your solid PDM recommendation. We were happy to be part of your bathroom remodel!
Overall Experience
Quality
Price
Convenience
Great job on our bathroom remodeling. Dan did our master bathroom a few years ago and provided the same amazing attention to detail to our hallway bathroom as before. Been using PDM for 19 years for all our a/c heating and plumbing needs and their service is great. They always do more than is required.
Response from PDM Plumbing, Heating, Cooling Since 1885:
"Happiness does not come from doing easy work but from the afterglow of satisfaction that comes after the achievement of a difficult task that demanded our best." -- Theodore Isaac Rubin. Thanks Steve for your review and for trusting in PDM! We're here when needed.
Overall Experience
Quality
Price
Convenience
Anthony was able to arrive earlier than anticipated. He came right in and went to work. We discovered the problem and we have a plan for resolution.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Good news Steven, happy to hear Anthony has a plan to help with your sewer piping. Thanks for sharing and for choosing PDM!
Overall Experience
Quality
Price
Convenience
Chris: Is a great guy answers your questions and always does a complete service on the air and heating system.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Thomas. Happy to hear Chris G is taking good care of you and your HVAC maintenance. Thanks for recommending PDM! We look forward to your next maintenance project.
Overall Experience
Quality
Price
Convenience
Anthony was timely and efficient in doing the A/C Check. He always professional, friendly and does the very best job. Very trustworthy.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Steven, you know Anthony. He does care about giving you his best. Thanks for sharing your air conditioning maintenance review and for your continued trust in PDM!
Overall Experience
Quality
Price
Convenience
Been using PDM for 18 years. Service has been great since day one and continues to be.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks Steve for your continued trust in PDM! Good to hear Chris took care in starting up your air conditioning system and the cool air is flowing! Until our next visit, stay well.
Overall Experience
Quality
Price
Convenience
We have been using PDM for over 22 years and there service is always great and there team member Christopher does a great job in keeping you informed about the system in our house.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Wow, what nice review Thomas. We sincerely thank you for your continued trust to maintain your equipment for safe, efficient operation for two decades. Chris is a great teammate to have on your side. Here's to a safe new year! Thanks again Thomas for calling PDM Plumbing, Heating, Cooling Since 1885. Stay well...
Overall Experience
Quality
Price
Convenience
The service was efficient and the technician determined the situation and knew exactly what needed to be accomplished to remedy the problem. He was considerate and kept me informed regarding progress
Response from PDM Plumbing, Heating, Cooling Since 1885:
Good news Pam. Thanks for taking the time to share a service review. Happy Pete got your drains flowing in the right direction. Thanks again for choosing PDM Plumbing, Heating, Cooling Since 1885. We look forward to maintaining your home's comfort systems. Until our next visit, stay well.
Overall Experience
Quality
Price
Convenience
Anthony is always ready to do the job needed. He's very consultative which is appreciated.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Happy to hear Anthony is taking great care of you...and your sump pump. Thanks for sharing Steven and for choosing PDM Plumbing, Heating, Cooling Since 1885. We look forward to maintaining you HVAC system too. Stay well Steven.
Overall Experience
Quality
Price
Convenience
Serviced and cleaned furnace. Tested flame sensor, pressure switches, ignitor, fan, starting capacitor. Replaced flame sensor and hsi due to corrosion. Replaced the fan start/run capacitor due to being low.
Customer ordering her own electric water heater. Will call to install.
Water heater itself is leaking, needs to be replaced. Since they’re closing on the house in two weeks customer wants to supply their own water heater and have us put it in, she’ll call with details.
Water leak. Elevator shaft is under water, pumped out shaft to replace sump pump for elevator. Install new pump with alarm Deluxe controller also wash down shaft to clean area.
Cleaned and serviced condensing unit. Tested capacitor, contactor, fan motor amperage and compressor amperage. Everything tested in accurate working condition. Condensing unit was low on R22 refrigerant. Added 2lbs and added sealant to achieve accurate efficiency levels.
AC repair. No ac call. Upon arrival customers condensing unit was short cycling. Tested capacitor, contactor, fan motor amperage and compressor amperage. Capacitor tested well below acceptable levels and was replaced with a 45/5. Contactor was allowing power to run through even when not calling. Replaced contactor. Everything else were in accurate working condition. Checked 410a refrigerant levels and those were in accurate efficiency range. Clean and check air conditioner.
Replace shower valve Moen positemp. Removed water heater and re installed for access, add access door, replace trim for handle.
AC maintenance. Cleaned and serviced AC condensing unit. The unit was really dirty. Tested fan motor amperage, capacitor and contactor. Everything was in accurate working condition. Tested refrigerant levels. The R410a was in accurate efficiency range. Customer has one more visit left on maintenance plan. Performed free inspection.
No ac. Blower motor was wanting to spin/spinning very slowly. Tested blower motor capacitor and capacitor tested way below acceptable levels, almost empty. Replaced capacitor. Everything is cooling as it should again.
Found no air pressure in tank for ro system. attempted to add air, but tank does not hold any pressure. Will discount charges for today if work done within 14 days.
Air conditioning maintenance. Did clean and check, refrigerate levels were accurate. Customer signed up for maintenance program.
Clean and inspect A/C unit .... outdoor air temp 48 degrees
