Very professional, as always with PDM.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you, Nora, for sharing your air conditioning tune-up and safety inspection review. Great to hear John took good care of you! Thanks again for your continued trust! We are here when needed for any plumbing, heating, or cooling service!
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Chris was prompt, thorough, and informative. Outstanding!
Response from PDM Plumbing, Heating, Cooling Since 1885:
Wow, what a fantastic review, Mark! We're so happy to hear that Chris provided you with a top-notch air conditioning tune-up and safety inspection. We'll be sure to pass along your kind words to him – he truly is a valuable part of our team. Thanks for highlighting his excellent work and for choosing PDM!
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PDM Techs are the best- we appreciate their thorough inspection of our system. Brennon’s recent visit confirmed our experience and opinion of PDM.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Vince, thanks so much for the kind words! We're thrilled to hear that Brennon's recent visit reaffirmed your positive experience with PDM Techs and our thorough air conditioning tune-up and safety inspection process. We truly appreciate your business and trust over the years!
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Office communicated well. Technician was on time and throughly explained his observations. Office personnel followed up after the visit
Response from PDM Plumbing, Heating, Cooling Since 1885:
Mike, that's wonderful to hear! We're so glad you had a first-class experience with our air conditioning service. It's great to know that our office communication was effective, Brennon was on time and explained everything thoroughly, and our team followed up after the visit about replacing your old HVAC system. We pride ourselves on providing comprehensive and considerate service from start to finish. Thank you for taking the time to share your positive feedback! And thanks for your continued trust in the PDM team!
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John, is a very knowledgeable and has a great personality. His friendly demeanor puts you at ease.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Rick, thanks so much for the fantastic plumbing review! We're thrilled to hear that John provided you with great plumbing service and that his knowledge and friendly personality made you feel at ease. We'll be sure to pass along your kind words to him. Thanks for trusting PDM, we appreciate your business!
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Very helpful. We had a number of small accumulated projects and he walked us through all. Answered all questions and gave us alternatives.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks, Robert, for your plumbing service review! That's wonderful to hear! It sounds like Brad was really able to provide you with the support you needed to tackle those plumbing repair projects. We appreciate you taking the time to share your positive experience. Thanks again for choosing PDM!
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Very polite, friendly, knowledgeable, helpful, explained everything including evaluating our air/heating and water heating systems.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Melissa, that's wonderful to hear! Thank you so much for your kind words. We truly appreciate you taking the time to share your positive experience with our bathroom plumbing service. It's great to know that Brad was polite, friendly, knowledgeable, and helpful, and that you found the explanations of our evaluations useful. We strive to provide thorough service and ensure our customers understand everything. Thanks again for choosing PDM!
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chris is always professional. He is very easy to talk to & answers all our questions. We are very pleased with the service he provides.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Mark, we really appreciate you taking the time to leave such a positive review. Chris is a great guy to have on your team, and we're happy to know he made your recent air conditioning and plumbing service a great experience. Thanks again for your trust in the PDM team!
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As always, PDM provides wonderful service. Brennon came out for my yearly HVAC tune up. He was timely, polite, and walked me through all the important information.
Response from PDM Plumbing, Heating, Cooling Since 1885:
That's wonderful to hear Courtney! Thank you so much for your kind words and for being a valued PDM customer. We're so glad Brennon provided you with excellent and timely service during your yearly HVAC tune-up. We appreciate you taking the time to share your positive experience and for your continued trust in PDM!
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Brennan always is very cordial and informative about what he is about to do and explains everything.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks, Dennis, for taking the time to share your HVAC maintenance service review. Brennan is a great guy to have on your team. Happy to hear he is providing you with top-notch service. Thanks again for trusting in PDM!
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John was professional and thorough with his assessment of the problem. He was able to solve the problem quickly,
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks Pat for plumbing service review. Wonderful to learn John offered a solution for your water leak. Thanks again for choosing PDM. We'll be here when needed.
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Kris bought it for her came right on time and solve my problem.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Glad we able to help with the water softener and salt service. Thanks again for sharing and for trusting in PDM!
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Very polite & professional Super knowledgeable regarding his field
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you so much for the wonderful review! We really appreciate your continued business and your kind words about our staff. We're proud of our team's knowledge and commitment to providing polite and professional service, and it means a lot to us that you've recognized that over the years. Thanks for taking time to share your recent heating service review! We look forward to serving you for many more years to come!
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Excellent service.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks Eyvonne for taking time to share your boiler service review. Good to hear you were happy with Chris' work and he got things back to normal. Thanks again for choosing PDM!
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John Moon installed the Whirpool dishwasher my wife and I recently purchased. He was conscientious about the installation and was wanting to do his best. But he was delayed in the installation because he did not have some of the equipment he needed because my dishwasher was a difficult installation. But after a while the parts needed came and he was able to finish the job. Since then everything has been fine and my wife and I have an extremely quiet dishwasher. We hope it will function properly for many years to come.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Joe, thank you for taking the time to share your experience with John's dishwasher installation. We understand that there were some initial delays due to the complexity of the installation and the need to acquire specific parts. We appreciate your patience and understanding during this time. We are glad that John was able to successfully complete the installation and that you are now enjoying the quiet operation of your new Whirlpool dishwasher. We strive to provide high-quality service and appreciate your feedback. We hope you have many years of trouble-free use with your new appliance. Thanks again for choosing PDM! We'll be here when needed.
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Air conditioning tune-up and safety inspection.
Sewer and drain cleaning. I installed a new garbage disposal recently, and none of Jim’s caregivers knew that it was currently working. As a result of this, the disposal was full of food, and the sink was backed up and not draining. The dishwasher drains into the garbage disposal, so when the dishwasher was used, there was nowhere for water to go, so it backed up out of the dishwasher seal and onto the floor. I cleared debris from the disposal and ran it, and everything drains and works as it should now. I did 2 rinse cycles on the dishwasher, and no issues anymore
Air conditioning tune-up and safety inspection. AC is operating safely now.
AC repair. The outdoor condensing unit is extra dirty; I believe it was never cleaned. Washed the unit out, tested ac system.
Air conditioning tune-up and safety inspection. The AC System is 19 years old, and we offered the client high-efficiency HVAC estimates.
HVAC repair. Reset the wet switch. If the primary drain pan fails, condensate water will overflow into the secondary drain pan. When it senses moisture, the Wet Switch turns off the cooling system to prevent water damage to carpets, walls, woodwork, ceilings, and other property. Air conditioning tune-up and safety inspection. Checked the boiler operation and made repairs.
Cleaned and serviced 3 condenser units. Customer renewed maintenance plans (3). Tested all mechanical components. Checked r22 refrigerant levels. All 3 were in accurate efficiency range. Tested compressor amperage and fan motor amperage. All were in accurate range. Found the cap & contactor for attic unit and master bedroom unit were below acceptable range and corroded. Replaced using 45/5 & 55/5. Used two 1/shunts. System are clean, cooling and operating as they should be at this time. * The first visits of the plans are being used today. He will have fall/furnace season of 2025 prepaid. Performed free inspections. ** Discount per Jake.
Air conditioning repair. No A/C, coil was frozen, and the blower wheel is out of balance. Replaced blower wheel. Found the unit low on refrigerant. Add refrigerant and sealant. The vapor line set is at an accurate range at this time. Informed the customer about the new unit and pricing. They wanted to try this. The inside coil has a leak. Showed the customer. The system is clean and cooling as it should be at this time.
Kitchen faucet replacement. Installed customer supplied kitchen faucet.
Air conditioning tune-up and safety inspection. Heavy buildup on the outdoor unit. Cleaned and tested, AC unit is 15 years old.
Air conditioning tune-up and safety inspection. Cleaned, tested, and tuned the AC. Found a faulty capacitor and replaced it. The AC system is running safely today.
Air conditioning tune-up and safety inspection. Cleaned and serviced the condensing unit. Tested all mechanical components. Found the contactor extremely rusted out and pitted. Also found the capacitor well below the acceptable range. Replaced using 55/5 cap and 1shunt cont. checked compressor amperage and fan motor amperage. Both were tested in an accurate condition. Checked r410 refrigerant levels, and those too were in the accurate efficiency range. Customer renewed VIP maintenance plan. One visit is being used today, and they will have one more visit remaining for the fall/furnace season of 2025. Performed free inspection.
Air conditioning tune-up and safety inspection. Cleaned and serviced the condensing unit. Tested all mechanical components. Checked compressor amperage and fan motor amperage. Checked R410 refrigerant levels. Everything is in the accurate efficiency range and clean/cooling as it should be at this time. Replaced the furnace filter that the customer provided. ** Customer renewed the maintenance program. Using one visit today and they will have one visit remaining for fall/furnace season of 2025. Performed free plumbing inspection.
Air conditioning repair. Found low refrigerant. Added sealer to A/C system, very small leak. Sent estimate on replacement of AC coil.