Very professional. Highly skilled. Courteous. Would highly recommend him for any plumbing job.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks, Georgiann! We're thrilled you had a positive experience with Brad's toilet repair and garbage disposal installation. Your kind words mean a lot, and we appreciate your recommendation to others. Thanks again for your trust, and we look forward to maintaining your plumbing, heating, and cooling systems.
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Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Alan, we really appreciate your taking the time to share a plumbing service review. Happy to hear you were impressed with Brad's neat sump pump installation. Thanks for your trust, and we look forward to seeing you again!
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He was timely, communicated well, thorough, and took his time.
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Very professional and very knowledgeable
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you, Jackie, so much for the five stars and the kind words! We're glad Brad provided you with an excellent water heater service. Knowing our technicians were seen as both professional and knowledgeable is the best compliment we can receive. Thanks again for trusting PDM!
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Brennon was so professional and took time to explain all of the work he was doing. I always feel confident in the work he does at my home!
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you, Susan and Steve, so much for the fantastic air conditioning review! We're thrilled to hear that Brennon provided you with excellent AC maintenance service and took the time to explain everything so thoroughly. We always want our customers to feel confident and comfortable with the work being done in their homes. Your feedback is greatly appreciated, and we'll be sure to pass your kind words along to Brennon!
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Chris is the best! Works quickly, personal, and trustworthy.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Wonderful to hear, Cheryl! You're right! Chris is a valued member of our team, and your description of his quick, personal, and trustworthy service perfectly reflects the high standards we aim for. Thanks for your trust and for taking the time to share your experience!
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Brad was prompt and respectful of home. Importantly he made my plumbing more efficient.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Patricia. Thank you for your wonderful plumbing service review! We're so glad to hear you had an excellent experience with Brad's plumbing water leak repair! It's fantastic to know that Brad was prompt and respectful of your home, and that he not only fixed the leak but also made your plumbing safer and more efficient. Your feedback means a lot to us, and we'll be sure to pass on your kind words to Brad. We pride ourselves on providing top-notch service and ensuring our customers' peace of mind. Thank you again for choosing PDM!
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Brennan was very friendly. He listed out his findings for us clearly and concisely and gave his recommendations. He also gave other options, even if they weren’t recommended. He made sure we understood the pros and cons of each option, and any risks associated. All around great service.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Kyle, Brennan and the entire team here at PDM are absolutely thrilled to hear you had such a positive experience! It sounds like Brennan hit all the right notes – being friendly, knowledgeable, and making sure you had a clear understanding of your AC's health and all your options. We believe in empowering our customers with complete information, so you can make the best decision for your home, even if it means presenting choices that aren't the primary recommendation. Thanks for taking the time to share your feedback. We appreciate your business and look forward to serving you again!
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The technician was timely and took care of the a/c . The service was wonderful
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Barbara, thanks for taking time to share a fantastic review! We're so glad Brad could quickly resolve the issue with your noisy air conditioner and provide wonderful service. Thanks again for your trust over the years! We sincerely appreciate your business!
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Brennon is a great worker.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Bill! We're so glad to hear you had an excellent experience with your air conditioning tune-up and safety inspection! It's wonderful to know that Brennon provided great service. We appreciate your kind words and your trust over the years!
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John was on time, well organized, and personable. He answered all of my questions about the installed plumbing technology.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Dave, good to hear you had such a positive plumbing service experience! John is a gem, and we're so glad his punctuality, organization, and friendly demeanor made your service excellent. Glad he could shed some light on your new backup sump pump installation – we believe in empowering our customers with knowledge. Thanks for the wonderful review and for choosing PDM!
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Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks, Brian, for sharing your air conditioner maintenance and water heater repair review. Glad to learn Chris took good care of you!. Thanks again for choosing PDM!
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Never an issue with PDM personnel! Especially with Chris & Pete! it's like having a friend stop by to help you out and Christina is always great when we call.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Bruce and Judy. Thank you for your kind words! We do have a great team who cares about your safety and comfort. Glad Chris was able to flush your water heater for peace of mind. We appreciate your trust and look forward to your next plumbing, heating, or cooling maintenance project.
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Brennon has been to my home a few times now and has been excellent every time!
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you Susan for your wonderful review! We're thrilled that Brennon's HVAC expertise and professionalism have met your expectations. We value your continued trust in our services.
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great service as usual thanks!
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks Barbara for taking a moment to share your furnace repair review. Good to learn Brennon got your heat back to normal and put a smile on your face. Thanks again for your trust over the many years!
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Furnace tune-up and safety inspection. The client is a VIP service club member.
Plumbing service. I installed a new Kohler toilet flush canister gasket in a first-floor powder room. Also installed a customer-supplied kitchen garbage disposal. I tested the toilet and disposal and cleaned up after myself. The customer was very pleased and will be calling us back for future plumbing needs.
Furnace tune-up and safety inspection. Cleaned and serviced all 3 furnaces. Tested all mechanical components. Cleaned all sensors. Changed all filters and changed all humidifier pad filters. Found all 3 ignitors needed to be replaced due to heavy corrosion. Replaced parts. The customer requested new thermostats in the upstairs hallway and the downstairs dining room. Replaced thermostats. On the basement/main furnace, found water underneath the inducer motor. Disassembled the inducer motor and tightened all screws along the collector pan, and resealed the gasket going from the collector box to the inducer motor. There is no more water coming from the unit at this time. All systems are clean, heating, and operating properly at this time. First visits on the VIP Service Plan.
Commercial furnace tune-up and safety inspection. Service 2 furnace for the season, set up 2 VIP annual service plans.
Install a new Pro Series sump pump with a deluxe float. Cleaned up and tested. Everything is working as it should.
Furnace tune-up and safety inspection. Cleaned and serviced furnace. Customer renewed maintenance plan. Tested all mechanical components. Cleaned all sensors. Cleaned condensation trap and all hoses. Cleaned pressure switch hoses. Tested gas valve voltage and inlet/outlet pressures. Replaced humidifier pad filter. (35). Performed heat rise test. The system is clean, heating, and operating properly at this time. One visit is being used today, and the customer will have spring/ac visits prepaid for 2026 remaining on the current VIP service plan. Performed free plumbing inspections.
Furnace repair. Installed new internal inducer elbow (new style). Fixed a piece of flu pipe. Cleaned out the condensation trap again. The system is heating properly and exhausting and draining condensation properly. No charge via tech. And warranty replacement (recall) part.
Boiler tune-up and safety inspection. I am a highly skilled and experienced home service professional. I serviced the boiler for the winter season. I performed a thorough inspection of the boiler, cleaned and serviced the burners. I also checked the safety controls and made sure the boiler was operating at peak efficiency.
Furnace repair. No heat call. Found water in the inducer motor. Resealed the inducer motor to the collection box. Repiped the flu pipe; didn’t have enough 2” pipe coming out of the unit before going to the 3” pipe. Also found that this unit has an old model of internal inducer elbow. Going to order a new style of elbow and would like to come back to install. The system is now operating properly with pressure-switched holding pressures and no water backtracking into the inducer motor.
Commercial heating repair. Furnace condensate line on furnace for trap was clogged and not able to drain and was dripping on floor. I pulled apart the trap and blew line out with co2. Drain is properly draining now.
Furnace tune-up and safety inspection. Cleaned and served the furnace. Cleaned all sensors. Tested all mechanical components. Tested gas valve voltage and inlet/outlet pressures and performed heat rise tests. Changed the furnace filter that the customer provided. Cleaned the exhaust pipe. The system is clean, heating, and operating properly at this time. Customer renewed maintenance plan. One visit is being used today, and they will have the spring/ac visit of 2026 prepaid remaining on the plan. Performed free plumbing inspections.
Faucet repair. Replaced the Moen tub/shower cartridge in the upstairs hall bathroom. Everything is tested and working as it should Customer not home to collect payment.