Absolutely pleased with service and kindness of technician.
Overall Experience
Quality
Price
Convenience
Chandler was pleasant, informative and professional, he finished the job and did checks above and beyond the task. Probably missed a Saturday night out. Well done and Thanks Chandler!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Customer originally accepted estimate for removal of pop corn ceiling. Gustavo showed up to perform the work, meanwhile customer had Gustavo look at several other issues with the home and asked for customers recommendations. Customer then stated he didn’t want the pop corn ceiling removed. Customer stated he’d pay the 200 fee due to Gustavo driving out there from riverside and spending two hours of his time at the location.
Installed customer supplied toilet in back bathroom as well as master bathroom. Installed 3 new angle stops and supply lines for all toilets and replaced hot and cold angle delta cartridge and handles for hallway shower.
Customer had a pinhole leak on 3/4” hose bib. Replaced with new 3/4” brass hose bib
Rain water entered the home through the west wall of the dining room. Need to perform water damage mitigation to address the issue. A separate estimate for repairs to the damage will be provided once the work has been completed to dry down the walls. There are floor to ceiling mirrors on the west wall of the dining area that need to be removed. All attempts to remove the mirrors without breaking them will be made however it is highly likely they will crack or break.
Customers shut off valve for ice maker box was leaking. Had to open drywall in order to remove old ice maker box and installed new ice maker box. Turned water on and noticed customers water line inside refrigerator was leaking everytime he tried getting water out of the fridge. Recommended calling an appliance repair person to fix the issue
Upon inspection of the shower, noticed that no water was coming out when turned. It was determined the the problem could be coming from the cartridge because do to the heavy amount on calcification on the trim. It took a while to pull the cartridge because half of it was stuck inside the shower valve but after a while was finally able to fully remove the cartridge from the valve. I inspected the inside of the valve to see if there was major damage but mainly found a lot of what seemed to be dirt in the line. Tried my best cleaning it out by opening up the main valve to wash out whatever was inside and took a rag and wiped it out as well. I put in the new cartridge and tested it out and everything seems to be working good again. Unfortunately with so much dirt in the valve, we cannot guarantee the issue will be solved long term. What I would recommend is to replace the shower valve entirely, with a new trim.
Customer had a pretty good leak coming from the kitchen sink basket strainer. I replaced it with a new one and tested for leaks. After a while of testing, it was determined that the issue was solved.
After performing leak detecting I was able to locate leak in between the kitchen and dinning room. Gave customer two option. Performing a direct access repair. Or performing a re route for an additional 2400. Performed re route of customers hot line that was leaking. Ended up being half inch copper line that manifold behind water heater and came up between the two bathroom sinks. Eliminated this line and ran new water line above head. While working on customer water lines I noticed several different issues. Customer had several issues at manifolds behind water heater to include lot of corrosion on water line and old repairs that where not done properly. Also noticed both customers shower valves where leaking. Strongly recommend performing a full house repipe to prevent future leaks. Also while in the attic above the kitchen it appeared customer had a slight roof leak. There was a section of wet insulation which I believe to be from the rains that occurred yesterday
After performing leak detecting I was able to locate leak in between the kitchen and dinning room. Gave customer two option. Performing a direct access repair. Or performing a re route for an additional 2400.
Remove old water heater and haul away. I then replaced the old water heater with a new Bradford White. I replaced the old gate shut off valve with a new quarter turn ball valve. I replaced the hot/cold water supply lines and as well as the gas line. The water heater is brought up to code with a sediment trap and an expansion tank. Customer had a supply line connection for the t&p valve. I replaced it with a hard copper connection.
Upon inspection of the customer’s W/H the light blinked 6 times which tells me the burner assembly needs to be replaced. I highly recommended to the customer to replace the water heater because it is a Whirlpool brand that is over 20 years old. Finding the parts will be very hard to find.
Garbage disposal was jammed with small pebbles from the customer accidentally dropping them while cleaning plants. I reset the garbage blades and now it is now working again.
Upon arrival customer had a main log clog with a previous plumbers cable snake broken off in cleanout. Located where root intrusion was and dug up and performed spot repair on break in pipe. Was also able to remove the broken off cable snake. After removing broke section of pipe I found that customers sewer main where it transitioned from 3”-4” abs was thin wall ABS from where I performed the repair to approximately another 35’ until it transitioned to clay pipe. Recommended replacing the thin wall ABS to avoid future issues in the future.
Was able to snake customers kitchen line and clear the clog. Performed camera inspection and noticed customer had large amounts of grease in the drain. Was able to get majority of it flushed out
Customers master shower cartridge was damaged. Replaced with new delta cartridge. Also snaked customers master shower drain. Removed a large amount of hair.