Customers urinal was draining slowly, removed urinal cartridge and flushed out. Also snaked urinal. Cartridge was packed with calcium build up. Recommended treating urinal with an enzyme based solution to help combat the calcium build up. Also explained to Cutsomer that cartridges for urinals should be replaced every 6 months. Also inspected ADA toilet and noticed several issues. Once being that the toilet was loose and needed to be re mounted. The second that it was leaking from the spud connection on valve. Recommended replacing of spud and Sloan valve