Customer has roots growing up through toilet flange. Recommended removal of toilet to inspect where roots are coming from Removed toilet and saw that roots were growing in between concrete and toiler drain. Recommended removal of flooring and concrete around flange under foot print of toiler to avoid having to repair tile in order to properly seal off access and replace flange. Customer opted for cleaning of roots as best as possible and re setting toilet. Cannot guarantee or warranty that roots will not grow back