Customer did not want a maintenance done today when she called into the office she said that she needed to have the upstairs air handler in the closet cleaned of mold, which would include cleaning the blower and blower assembly. Also doing a very deep clean on the evaporator coil. The last time that Dakota was out here he let this customer know that they could call Dell air and have their blower motor replaced because it was under warranty. When Del air came out and replaced the blower motor, they also did the entire maintenance on all the systems. That was right before Christmas. Also she said that Dakota was here in September and did the maintenance and he was the one who suggested that they Get the upstairs air handler cleaned I let this customer know I said I apologize for the confusion. I gave her pricing for the Pull and clean on the blower and blower assembly and I also gave her the price for cleaning the evaporator coil. I let her know if she renewed that 20% would be taken of