System Was not cooling due to being low on refrigerant. Gauged up and found the system very low. After speaking with homeowner, I added refrigerant till the superheat and sub cooling levels were within factory recommendations. Added 9 pounds. System is a 2016. Customer would like to have a comfort advisor speak to them about system replacement. Comfort advisor needs to go into the attic space and see if the ductwork is adequate for a new system. Created an estimate for a comfort advisor as well. Below is the charge for the service call and the refrigerant at the discounted rate.