6-21-25 NM Arrived onsite and homeowner informed me what was going on. Found that the condenser fan motor was weak on start up. Found that the fan motor finally failed as I was informing customer of the situation. I offered a CA to come out with a portable unit. They want to try to go after the company that put it in. They would like us to follow up Monday. Would recommend the unit be replaced at this time by professional install crew, with all new warranties. Customer declined ca while I was here.