As I arrived, the homeowner greeting me at the door. He told me the gist of what was going on and his wife has confirmed one of our maintenance guys were here to do a maintenance today and shortly after they left, I noticed one of the systems wasn’t working upon arrival. I went out to the unit and question and checked over everything all voltage connections, and components. Their safety switch was not tripped to con say pump was not tripping the system, but the outside was off after going out to the outside condenser, I have confirmed that the disconnect switch was upside down After putting the disconnect disconnect switch back on to system turned on great with no codes. It is performing well and cooling great. The Freon levels are normal. No issues to report on the upstairs unit the downstairs unit and question that Caleb says was low. I can confirm that is correct. The system and question is low on charge. I am for the homeowner his options and he would like to wait for now. I need