I think Dwayne is one of the best customer service representatives I have ever worked with. He was polite, knowledgeable, and customer-centric. He is a real asset for Guardian. -Scott Harper, General Manager, Chevy Chase Recreation Association.
Checked and made sure the equipment are in operational and up to date.
The gentleman that came for our extinguisher inspection was very accommodating and took his time for explanations.
Always knowledgeable and professional.
We found out earlier this week we were due for our 12year inspection on the fire suppression system in our fellowship hall kitchen and two days later they came and got everything squared away! They are always very courteous and quick to take care of anything we need!
Dave, the technician, was very nice and polite, even though I was in a rush trying to keep the alarms from going off while the pre-school was napping! So that was great--he was patient! He also clearly explained the condition of the equipment he was inspecting and what we needed to do to fix a few things. I was impressed with Dave and his crew and would be happy to work with them again.
John came to do the quarterly inspection. He waited to until we had our system put in test and was quickly done!
After a sprinkler inspection they noticed some out of date gauges, and quickly scheduled an appointment to fix them. They kept me up to date with when they would be arriving and were in and out when they got here!
Response from Guardian Fire Protection Services, LLC:
Beth, Thank you for the great review, we are grateful to have you as a customer and appreciate your continued partnership with us!
scott 10-11 301-943-6822 FIRST TIME INSPECTION do not be late electrician on site Portable Extinguishers and Kitchen Suppression Inspection Annual Inspection Extinguisher Equip Desc: Inspect (6) Extings Annual Inspection - Location is Seasonal Dept: KITCHEN Equip Desc: (1) ANSUL 3 GAL Alarm Int: Yes Inoperable Deficiency for Ansul R-102 3 Gallon Hood: Hood controls not functioning “Exhaust fan stays on” **Electrician did not show up** Inoperable Deficiency for Ansul R-102 3 Gallon Hood: Ansul 3 gallon: system due for hydro testing MFD 2010 LT-30-R Cartridge replacement needed “switch out to 101-30” Regulator test due (1 regulator hose) Deficiency for 5 lb CO2 Electric room: 5lb co2 extinguisher Is due for hydro testing Last hydro testing was performed in 2017
Portable Extinguishers Inspection