Brian Lawrence was a polite and professional tech. Very easy to work with.
Overall Experience
Quality
Convenience
Recommend
Overall Experience
Quality
Convenience
Recommend
Always a great, professional and friendly service. Christophe Landini brothers restaurant
Overall Experience
Quality
Convenience
Recommend
Overall Experience
Quality
Convenience
Recommend
Chicago and tech were quick and efficient. He advised us of what was being done and when they would be sounding the alarm so that the children could be prepared.
Overall Experience
Quality
Convenience
Recommend
Overall Experience
Quality
Convenience
Recommend
Technician was great but whomever scheduled the service did not let us know everything it entailed. We should have scheduled it for an earlier time. Cooks were not allowed to use their equipment and now we are behind for a busy Friday's prep. Also, we needed the property manager on site to put the alarms into bypass mode. So now the tech has to come back a 2nd time. 2/4 ratings I would have given 2 stars but did not feel that was fair to Luis, the lack of communication was not his fault
Overall Experience
Quality
Convenience
Recommend
Both Chicago and John showed up on time, very professional and patient. Painless experience,
Overall Experience
Quality
Convenience
Recommend
Brian was terrific. He was punctual, courteous and very helpful. Hopefully the replacement of our expired ext will be replaced as promptly as he arrived.
Overall Experience
Quality
Convenience
Recommend
Overall Experience
Quality
Convenience
Recommend
I am new to this store and the Gentleman, Brian, walked me around the entire store so I knew exactly where each Fire Extinguisher was located. Thank You!
Overall Experience
Quality
Convenience
Recommend
Overall Experience
Quality
Convenience
Recommend
Overall Experience
Quality
Convenience
Recommend
Overall Experience
Quality
Convenience
Recommend
An intercom was left on by the inspection team. After calling and requesting someone out to correct it same day, I was met with poor customer service and told we would be charged extra for the return trip. A second call was made and a tech was out quickly, no fee, and did an excellent job. We have had Thanh Nguyen on site before and he did an excellent job. He's to thank for the 5 stars.
Overall Experience
Quality
Convenience
Recommend