I called All American Door Co and they gave me an approximate quote for the repair and scheduled me immediately for next day service. Technician Andrew arrived early within the service time estimate, which was particularly impressive considering this was a winter storm day. He evaluated the repair (a rusted steel cable that had failed), informed me of various service options (steel vs stainless steel cabling, new brackets, etc), and shared with me the exact cost before starting the work. He was done in 15 minutes, working safely, and verified the garage door operated normally once the repair was complete. Andrew was knowledgeable and professional. I was very pleased with the service and would recommend All American Door Co to anybody.