Impressed that I was able to schedule Friday evening around 7-8 P.M. and told a repairman would be by between 9-12 A.M the next day ( Saturday). Dusty the repairman was awesome and early as he showed up slightly before 9 A.M. He went over my options and gave me a very reasonable price quote. I told him if he needed any help from me to knock on the door. I hear a knock about a half an hour later thinking he could use my help lifting the door or something but instead he said he was done. The man is a wizard. He had to replace a couple brackets on the door, reconnect and rewind the steel cables on both sides, realign the track and replace a few rollers and then properly lube the rollers. Anyway, if Dusty is a "typical" repairman at All American, they have a wonderful staff. Thanks again for providing customer service at a level I haven't experienced in quite some time. It's a breath of fresh air as most customer service has become a joke these days. All America exceeded my expectations on customer service, honesty, knowledge and cost.
