Customer scheduled an appointment because she was having issues with her opener closing too far hitting the concrete and then reversing, as well as the opener, not opening the door all the way, I was able to quickly diagnose it as a limit issue, but with the edge of the opener, a replacement was recommended. Customer ultimately decided to move forward with a new garage door opener as well as rollers because three out of the 10 were seized up, creating extra resistance during operation. Once all work was completed the door and operated smoothly, quietly as if it were brand new.