Tech couldnt clear our clogged sewer line on tuesday, told us we have to wait until thursday so he can get the bigger snake. Totally unacceptable, esp for $850. He said his camera shows the line is blocked at 31 feet and his camera wont break thru the blockage, but he has a 75 ft snake??? I think i heard him on the phone saying his snake is broken and gets stuck at 30 ft.
