I performed a winter time maintenance on your HVAC equipment today. Here is a summary of the work completed: Overall Equipment Condition: Good Location, Type, and Picture of Indoor Unit: Attic, Garage, Air Handler Area Unit Services: Whole home Filtration: Respicare, Replaced Today Filter Size: 23x20 Condition of Indoor Coil: Good, Clean Location, Type, and Picture of Outdoor Unit: Side of House, Heat Pump Condition of Outdoor Coil: Good, Clean I tested and inspected the following electrical components on your equipment and found them to be working properly within manufacturers recommended specs and amperage's: Blower Motor Condenser Fan Motor Compressor Compressor Run Capacitor Fan Run Capacitor Compressor Start Capacitor Contactor Electrical Wiring However, I also found that the Heat Strip Kit was not working properly or within manufacturers recommended specs and amperage's. I inspected the following components on your system and found them to be in good condition and working proper