Upon my arrival in Elgin I did AC Repair. I spoke with Sherri regarding her concerns about her HVAC system not cooling properly. During troubleshooting, I discovered that the voltage enhancement system for the first-floor outdoor unit was weak, which prevented the compressor from starting. I explained the issue to her in detail and presented replacement options. Sherri approved the Gold option, which included: • Cleaning the condenser coil • Replacing the voltage enhancement system • Replacing the voltage distribution system • Installing a hard start kit After completing the work, I performed a full performance and safety check. The system is now operating properly and efficiently.