I spoke with Troy regarding his HVAC issue. He reported that the system serving the first floor was not cooling. During troubleshooting, I found that the outdoor unit was not turning on. Further diagnosis revealed that the voltage enhancement system was weak, and the voltage distribution system had burned contacts. Troy approved a full renovation of the voltage enhancement system. This service included: • Replacing the voltage enhancement system • Replacing the voltage distribution system • Installing a hard start kit • Replacing damaged wire terminals • Cleaning the outdoor condenser coil • Performing a full performance and safety test Following these repairs, the system is now operating properly.