Upon my arrival in Lexington I performed a diagnostics on the system, found that the indoor heat transfer media coil is extremely dirty and that outdoor voltage enhancement system is low. I spoke with Sylvia and she is not the home owner. She rents the home from her sister, she plans to be moving out and her sister is moving back in. I went over the different repair options on the cleaning and the voltage enhancement system, also spoke about Reme halo and our maintenance program, she is going to be speaking with her sister about the recommendations made today and see what options she would like to go with. I did go over the age of the system and let her know that we can have a comfort specialist quote what a system replacement would be. Will follow up in the next day or 2 to speak with the home owner and see what options she would like to move forward with.