Upon my arrival in Muldoon I spoke with the homeowner on what I would be doing on the maintenance today. I checked the wall control for any faults and found that the indoor unit lost communication once on the 5th of September. I took a deeper look into the control wiring on the air handler while performing the maintenance on it and found that everything was within manufacture specifications and there were no lose connections. I cleared the drain line and moved to the outdoor condensing unit. I found everything was operating within the manufacturer specifications and washed the coil off. Everything is operating within manufacturer specifications. I spoke with Juan about iFLO pro since I had noticed some zooglea in the water removal system. He is going to think about it and get back with us if he wants to move forward with it. I will follow up with him after the weekend to see if I can answer and questions or concerns he may have.