Upon arrival, customer was concerned the system was not coming on. Upon my investigation, I found the outdoor low-voltage wire to be shorted due to animal damage, presented my findings with the customer and gave options for repair. Customer HD1A option. Used rubber seal tight hose to cover up splice in low-voltage wire where animals were chewing to up underneath the house sealed off the hole where I cut the hose with tape under the house reconnected low-voltage wiring replaced five amp fuse in air handler. system cooling at this time.