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Edison HVAC has been phenomenal in the years since installation. The service team has been super responsive for any issues that have come up with the units and stand up to their warranties. Today, Edison HVAC sent Jabrill Lewis to troubleshoot an issue I've been having with the system that was seemingly struggling to heat the house efficiently. Even as Jabrill's testing showed no irregularities with the ductwork, he did not dismiss my concerns as others may have and continued to investigate my complaint. Minutes later, he found a large sheet of paper that happened to make it's way behind the unit that was blocking the airflow. I literally jumped for joy as the system is operating as advertised again. Many thanks and gratitude to Jabrill for being client focused and an efficient problem solver.
Response from Edison Heating & Cooling:
It was a pleasure serving you and your family. Thank you for sharing your kind words with us. It means the world to us and to our entire team!
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Nicale was pleasant, professional and thorough. Great job.
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Prompt, polite and expert maintenance service.
Response from Edison Heating & Cooling:
Thank you so much for taking the time to leave us this amazing review!
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Nick is everything I look for in a good technician, prompt, knowledgeable, respectful of my property and through HVAC service!
Response from Edison Heating & Cooling:
We are pleased to know your experience with us was a good one!
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Nick did a great job. He was thorough, conscientious, careful, and he explained everything. Service was excellent.
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Response from Edison Heating & Cooling:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
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Gasser Mendoza and Andres Bravo were absolutely wonderful. They were friendly, professional and knowledgeable. We had been disappointed with other men sent to us by Edison but I can’t say enough about Yasser and Andres.
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Zach did a great job. Totally professional
Response from Edison Heating & Cooling:
Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.
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The technician, Andrew Koufettas, arrived on time, was knowledgeable, thorough and a thoroughly nice person to deal with.
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He was very conscientious and deliberate in making sure everything was safe and functioning properly. He took the time to explain a lot of things that others never have.
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Andrew was timely, in fact early and called to confirm it was OK to come early. He was friendly, and efficient. The best AC service experience we’ve had in the 30 years we’ve been in this house (and Edison is by far the best service company we've had. And we have had several companies over the years)
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Hi my name is Jabrill im the tech that worked on your unit today.
My name is Jabrill the tech that worked on you unit today.
Hi I’m the tech jabrill that worked on your unit today.
Arrived at a customer's home for a scheduled furnace maintenance. We carefully assessed the home’s heating needs before installing the new furnace. After ensuring all connections were secure and the system was functioning properly, we performed a thorough test to confirm optimal performance.
I’m jabrill the tech that completed your pm today.
