Quinn went over and beyond to not only make sure our equipment was working properly, but also safely. Quinn indicated that a carbon monoxide reading was exceeding limits in our home. Quinn checked our stack at the base of our furnace and water heater to determine if there was a blockage which wasn’t found. He exhausted all possible reasons, including within the attic. His last attempt was to go on roof and check the chimney stack with cap on roof. Roof work was performed a month ago. Quinn found that the cap was not on correct, as a cupping action to the exhaust was taking place. Upon reinstalling the cap properly, the carbon monoxide readings inproved. Thanks to Quinn for his professionalism, combined with his care for humanity.
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John was very professional. He went through all of possible causes to resolve issue with the AC unit. Due to his experience and service, the repair was completed and everything worked well. We are very happy with his service and would recommend his service to others.
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Andrew was polite, efficient, and resolved the issue quickly.
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Andrew is the best! Thawed and charged the AC and explained what went wrong and how to prevent it.
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My technician name was Chris Reynard and he was very professional and very efficient. He was very knowledgeable and fixed the problem quickly. Very positive experiences with this company always. Keep up the good work guys!
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Mr. Andre Bravo was very professional and knowledgeable. GREAT WORKER!
Response from Edison Heating & Cooling:
Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations!
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The technician called about 20 minutes before he arrived to alert me that he would arrive shortly. He arrived, I described the problem and he promptly began his diagnosis. He found the problem, did the repairs necessary and tested the system several times to make sure all was well. He was very professional and businesslike.
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SEASONAL HEAT MAINTENANCE BY ROGER
