Excellent service. Mike did a great job answering all my questions and it helped me understand what was going on with my furnace.
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Prompt and friendly service. They covered their feet before entering our home which is uncommon and very thoughtful.
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Service tech did not complete service properly and system shut down and we had no heat for 24 hours
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Andreas was extremely knowledgeable and detected an issue that was quickly resolved. Rather than just telling the piece needed replacement, he took time to explain what was happening. Thank you Andreas for helping us out and avoiding a potential breakdown!
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Shawn was amazing he provided us a 5 star customer service experience! Very polite and professional and explained the matter well. Just a great person!
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Excellent manner
Response from Edison Heating & Cooling:
Your kind words about our heating and cooling service mean a lot to us. Thanks for leaving such a positive review!
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Great person explaining everything
Response from Edison Heating & Cooling:
Your kind words about our heating and cooling service mean a lot to us. Thanks for leaving such a positive review!
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Brandon was knowledgeable, courteous, friendly. He made sure that we knew how the service appointment was progressing and the cost of a replacement part before continuing. We truly appreciated his attention to detail and time taken to make sure everything was handled while he was on site.
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Liked that he showed us pictures to explain the problems. He was friendly and worked efficiently.
Response from Edison Heating & Cooling:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
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Brandon did an outstanding job inspecting our outside air condenser and locating the problem. He fixed the issue quickly, and for a reasonable cost. He answered many of our other questions, too. He was patient, thoughtful, and honest. He gave us insight into other ways to make our home cooler on very hot days. I would highly recommend him for repairs. Our outside unit is running great so far (after short cycling for months), and many other companies tried to rip us off by saying we needed to replace our entire air system (inside and out).
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Hi my name is Jabrill Lewis im the tech that worked on your unit today. please when get some time please share your experience with me today. Thank you in advance.
Annual heating maintenance for a Lennox furnace.
Routine maintenance for a Bryant furnace. Inspected and cleaned furnace to ensure proper operation for this upcoming winter season
