Customers called us out because they had some moisture buildup around their registers in their bathroom. Upon investigation, Troy found in the ductwork. Some of the suspended ductwork had collapse onto itself, creating some pockets of moisture that were running along the flex duct and down onto the cans, staining their ceiling. Moisture was minimal so we adjusted the straps to accommodate a 2 1/2 inch space between the flex duct. This should dry everything out, however to be super cautious, we quoted them out for a Remi halo to help purify the air and help with any kind of contaminants that could grow with the extra moisture that was happening