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Troy Andersen, serviced our AC! Not Corey!! Send me a review for Troy
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Troy Andersen serviced our unit not Corey. Re-send review code with correct technician. The following review is for Troy Andersen!
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James has always been so thorough and transparent about the repairs needed on the AC unit. I’ve been using Hot2Cold air for over 15 years now!
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James is always a pleasure to work with. This is the 2nd appt I’ve had with him. He’s very clear about pricing and transparency of the issue. He recommendeds the best and efficient service. Highly recommended!
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On time, actually a little early. Very pleasant and courteous. Did his work in a professional manner and explained what he found when finished.
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Troy was very personable and knowledgeable. He answered all my questions. Great job!
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I can’t say enough good about Barry. He actually fixed the problem with our air conditioner whereas we had another technician out the other day who misdiagnosed the problem and tried to sell us an entirely new air conditioning unit we did not need. This caused us extreme stress that was unnecessary. Thank you so much Barry for your honesty and expertise.
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Hot 2 Cold quickly responded to my service request! They had a technician out to my house within a couple of hours. They sent a picture to identify him by. Wayne G was awesome! He was personable, knowledgeable, and an impressive human! He explained everything thoroughly and answered all my questions! I will definitely call them again if the need arises. Top notch group!
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James is very knowledgeable, polite, and personable. I highly recommended him for any AC small or big job.
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James was very thorough servicing the A/C Unit. Highly recommended for his professional and kindness.
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Customer no longer wants to put his air conditioner in the attic and ask for a quote with the air handler in the place where it currently sits
Customer called us out to get a quote for ductwork provided estimate
Performed yearly maintenance for our customer. Customer needs a filter change and does not have a filter. Filter size is 17 1/2 x 21 x 5. Will need someone to come by with that filter.
Customer called us out for an estimate and specified a budget. Gave an estimate to get close to budget.
Customer had said to do a yearly maintenance system. Looks like it’s running well. Customer has recently had insulation put in their ceiling and since they have said, the air conditioner has been running very well.
Customer had us out because their heat wasn’t coming on properly. Upon investigation, Troy found that the system seems to be a little low on refrigerant. Their system is a heat pump and the pressure readings that I was getting on the resting pressures seemed low, however, it is 58° outside currently and the gauges are not going to give me an accurate reading on Pressure necessarily I recommended that the customers rebook the appointment for later in the week on a warmer day when we can assess whether or not he has a leak in the coil or if his reversing valve is not working properly
Customer system is operating fine reacquainted the customer with the thermostat as this thermostat is different from the one she had previously customer was unclear on proper operating procedure and which number is meant what so we did a quick breakdown session on thermostat programming and she is clear now. Left phone number for tech so she could call if she has future questions to determine if we need to come out or not.
Customer had decided to do an in person estimate. Quoted customer and came to terms on agreement to do the work.
18x24x1 12x30x1 Capacitor on older unit was reading off amp 35+5 mfd Low on refrigerant Everything looked good recommend maintenance later on for cleaning Drain line cleaning was done on both unit Unit #1 had very bad back up drain line recommend pouring hot water every month Customer is wayne very good friend
