David was right on time. He was very professional and knowledgeable. He completed the repairs and make sure my air conditioning was working before he left. Very pleasant to deal with thank you.
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Le was fantastic. What great guy, respectful, polite, knowledgeable, and efficient
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Troy was kind, super helpful and efficient! He fixed my issue quickly. Troy not only explained the issue, but also showed me. I am very thankful for his time.
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Rodney was very knowledgeable and worked quickly to replace my blower motor. He also gave me some helpful tips about my AC unit. After replacing the blower motor, he stayed to make sure everything worked properly and efficiently.
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What a fantastic team!!! They arrived when they said they would. They completed the work in budget and on time. They were respectful of the property and a joy to be around. I highly recommend Hot 2 Cold .
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Troy was very knowledgeable and pinpointed the problem very quickly. I am just waiting for an estimate on the price of the motor. Thank you for your prompt service.
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After needing a new AC installed, I can only recommend Hot2cold! Extremely professional, on time, and customer service oriented! I’m so happy I went with them! (813) 580-8800 is their number!
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Rodney was great. Came in figured out the problem with the system quickly and was able to fix it. Was very personable and explained everything.
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He was awesome and friendly and I appreciate the quick squeezing me in!
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EXCELLENT service!! Troy Andersen was the technician that came out today and was able to get the AC back running immediately! He was professional, courteous, and was able to explain what the issue was where we could understand!
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I was called to a customer's home to investigate a problem with their cooling system. Upon arrival, I found that the elderly tenant had accidentally left the system in heat mode, which was why they were not getting any cooling. I explained to the customer how to reset the system and they were able to get their home back to a comfortable temperature.
I was assigned to a job at a client's home. I arrived on time and knocked on the door several times. I waited an extra 15 minutes and called the office to let them know I was there. Still, no call or show. I called again and waited another 15 minutes. I called the office again and waited another 15 minutes. I called the office again and waited another 15 minutes. I called the office again and waited another 15 minutes. I called the office again and waited another 15 minutes. I called the office again and waited another 15 minutes. I called the office again and waited another 15 minutes. I called the office again and waited another 15 minutes. I called the office again and waited another 15 minutes. I called the office again and waited another 15 minutes. I called the office again and waited another 15 minutes. I called the office again and waited another 15 minutes. I called the office again and waited another 15 minutes. I called the office again and waited another 15 minutes. I calle
I was dispatched to a customer's home to repair a broken air conditioning system. Upon arrival, I found that the system was not cooling. I performed a leak search and found dye in the evaporator coil. I also used my leak detector to confirm the leak. I informed the customer of the issue and explained that the evaporator coil needed to be replaced under warranty. The customer agreed to pay a deposit of $1095 and I scheduled a technician to come out to replace the coil. The technician arrived and replaced the coil, which resolved the issue. The customer paid the remaining balance of $1095 and I received payment via card.
I arrived at the customer's home to inspect their HVAC system. Upon inspection, I found a vent in the guest bathroom that had some growth and was sweating. I inspected the duct work and found no issues. However, I did find three vents that were completely closed, which could be causing issues with static pressures and efficiency. I informed the customer of this and explained that it could lead to sweaty vents and other problems. The customer paid a $79 diagnostic fee with a credit card.
I was called to a home to repair a broken air conditioner. Upon arrival, I found that the system was not cooling. The thermostat was reading 88 degrees inside. The customer had been without air conditioning for almost a week. They had tried to fix the unit themselves by replacing the thermostat, but the problem persisted. I diagnosed the issue as a clogged drain line. I removed the pump pan and cleaned it with a hose. I then put the pump back in and filled the system with water. The system kicked on heat, and I checked the outside unit. The voltage reading was 24 volts to the O. I checked the tsat and found that it was set to conventional vs heat pump. I inspected the units operation and temperatures and pressures and found that everything was looking great. I called the customer to let them know that the issue had been resolved and to schedule a follow-up appointment for regular maintenance.
I am a home service technician, and I recently completed a job at a customer's home. The customer was experiencing issues with their air conditioning system, including a float switch tripping. Upon arrival, I found that the system was cooling but the float switch was tripping. I performed a drain treatment to clear the drain line, which was extremely clogged. It took longer than expected to flush the drain line, and I had to use a vacuum from the inside and water hose to clear it. I also noticed that the drain line needed a trap and the pvc line was too small for the HVAC system. The customer paid $189 with a card for the drain flush.
I was called to a home to inspect a home's air conditioning system. Upon arrival, I discovered that the system was not cooling. I inspected the air handler unit (AHU) and found that the float switch was wet. The customer explained that maintenance personnel had flushed the drain line from the outside main drain. I informed the customer that we needed to flush the drain line from the inside and perform a drain line treatment. The customer agreed to the treatment and I performed the drain line treatment. The drain line was pretty clogged, and I did my best to flush it. However, it appears that the main drain from the building has built up in it. I let the system run for 15 minutes to ensure that it was not getting water in the float switch again. After 15 minutes, there was water in the float switch. I sucked out the water again and hit it with nitrogen. I did not check pressures or subcool and superheat because the unit is in the roof and I would have to get the key from the maintenance
I was called to a home to perform a routine maintenance check on two air conditioning units. The first unit was a Rudd 3.5 ton unit that was installed in 2020. The second unit was a Rheem 4 ton unit that was installed in 2021. Both units were brand new and had never been used. I started by washing down the units to remove any dirt or debris that could have accumulated. I then checked the fuses and found that both units were working properly. Next, I vacuumed out the drain line and cleaned the coils on the inside and outside of the units. The coils were still in good condition and were actively working. I also checked the surge protector on both units and found that it was still in good condition. The surge protector is designed to protect the units from power surges and other electrical issues. Finally, I tested the unit's operation by turning them on and off and checking the temperature inside the house. Both units were working properly and were cooling the house effectively. Over
I was called to check on a drain pipe configuration that was satisfactory. The customer had already checked the configuration and was satisfied. There was no need to call us out.
I was called to a home to inspect a home air conditioner that was not cooling. Upon arrival, I found that the system was not cooling. I checked the unit and found that the customer had turned off all the breakers. I turned the breakers back on and only the fan was working. I inspected the outside unit and found a defective capacitor. I replaced the 45/5 capacitor and the system kicked back on and started cooling. I checked the temperatures and pressures and everything was looking good. The customer paid $155.70 with a card.
I was called to a home to inspect a system that was not cooling. Upon arrival, I found that the system had no 240v going to the outside unit. I inspected the outside unit and found a defective capacitor. I replaced the capacitor and turned on the breaker, but the system still did not have 240v. I inspected the compressor and found a defective compressor. The compressor was ready 170ohms. The customer was not available, so I had to wait for her to call me. I called the customer's neighbor to help me get in. We found that the customer's neighbor had the same issue and had already replaced the capacitor. We will need to contact the customer as soon as possible to give her the option of replacing the compressor. The capacitor is included with the compressor, but the customer will have to pay for the breaker.
Upon arrival, I found that the system was cooling fine but there was no water in the ceiling. The customer said he had cleaned it out and flushed the drain line. I noticed that the system was not leveled and leaning to the left. The customer lifted it up a bit with a rope, but he would like it done right and leveled by a professional. I informed the customer that the install team would need to look at it to see if it was possible to fix the issue. The customer paid $79 for today's visit with a card.
The customer was experiencing cooling issues with their home's air conditioner. Upon arrival, I inspected the system and found that the drain line was clogged. I used a chemical to break up the clog and then flushed the drain line with a vacuum and four gallons of water. After flushing the drain line, I was able to restore proper suction and the system was cooling properly. I also cleaned the coil pan, which had a lot of gunk in it. The drain line is now draining correctly, and the system is cooling great. The customer wanted me to email them a payment link for the $79 diagnostic fee.
I was called to a home to inspect a complaint of a leaking ceiling and a mouse infestation. Upon arrival, I found that the ceiling was indeed leaking due to a damaged duct pan. The customer also mentioned that the mice had ripped up some of the duct work. I inspected the duct work and ahu and found that the sec pan was completely full of water. I also noticed a couple of duct work ripped up. I informed the customer of the issue and explained that we would need to perform a drain line treatment and flush the sec pan. The customer agreed to the treatment. I performed the drain line treatment and sealed up some of the duct flex. I also replaced the filter. The customer wanted her duct work hung and laid on top of insulation to prevent mice from eating it. I informed her that the install team would take care of that. The customer also wanted a duct flex moved into the living room. I informed her that the install team would take care of that. The customer paid $189 for the drain treatment w
I was assigned to pick up a portable unit from a customer's home. The portable unit was a large, heavy piece of equipment that needed to be carefully handled and transported to the customer's new location. I arrived at the customer's home and carefully loaded the portable unit onto my truck. I then drove the portable unit to the customer's new location, carefully navigating through tight spaces and avoiding obstacles. Once I arrived at the new location, I unloaded the portable unit and set it up for the customer. The customer was very grateful for my help and thanked me for my assistance.
