David was right on time. He was very professional and knowledgeable. He completed the repairs and make sure my air conditioning was working before he left. Very pleasant to deal with thank you.
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Le was fantastic. What great guy, respectful, polite, knowledgeable, and efficient
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Troy was kind, super helpful and efficient! He fixed my issue quickly. Troy not only explained the issue, but also showed me. I am very thankful for his time.
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Rodney was very knowledgeable and worked quickly to replace my blower motor. He also gave me some helpful tips about my AC unit. After replacing the blower motor, he stayed to make sure everything worked properly and efficiently.
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What a fantastic team!!! They arrived when they said they would. They completed the work in budget and on time. They were respectful of the property and a joy to be around. I highly recommend Hot 2 Cold .
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Troy was very knowledgeable and pinpointed the problem very quickly. I am just waiting for an estimate on the price of the motor. Thank you for your prompt service.
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After needing a new AC installed, I can only recommend Hot2cold! Extremely professional, on time, and customer service oriented! I’m so happy I went with them! (813) 580-8800 is their number!
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Rodney was great. Came in figured out the problem with the system quickly and was able to fix it. Was very personable and explained everything.
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He was awesome and friendly and I appreciate the quick squeezing me in!
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EXCELLENT service!! Troy Andersen was the technician that came out today and was able to get the AC back running immediately! He was professional, courteous, and was able to explain what the issue was where we could understand!
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Came back today in the middle of the day to make sure the conditions were similar to what the customers were complaining about. Upon investigation, Troy found that the static pressure was high on one side and low on the supply side. Have to discuss discussing with Wayne and shooting in pictures of wirings and the schematic, we determine that the speed taps were in the wrong positions. We re-wired at the speed tap And moved yellow from three to position five and we moved blue from position five to position four. After waiting 15 minutes and taking readings again for static pressure, there was an improvement in the static pressure whilst the pressures on the condenser remained adequate told customer he should have better outcomes and if not to give us another call and let us know.
Customer called us out because the system was not keeping up with the set temperature in the middle of the day upon investigation. Troy found that the sub cooling was a little too low and added Freon, we had just taken Freon out of the system at a previous visit so we didn’t charge for more Freon Since that was the case
Upon arrival system was cooling tsat was reading 70 degrees. Temperature outside is 80 degrees. I checked pressures and system was over charged. I took out some refrigerant and got my sub cooling to where it’s calling. My subcool was 16 degrees upon arrival. I brought down the sub cool to 8.5 degrees which is what it’s calling for. I sent link for customer to pay $79 fee.
Upon arrival upstairs system was not cooling efficiently. I checked temps coming out of unit and they were high. Customer says the temp will rise during afternoon time. I checked filter and it was very dirty needed to be replaced. I informed customer and she had one more filter. Checked pressures and found unit low on 410a. I added 3 pounds of 410a. Customer paid $405 total for refrigerant with card. I did not check the othe unit because the customer said it was running fine.
Upon arrival system was not cooling efficiently I checked the pressures and system was low on Freon. Since this has been an on going issue with the system i recommended customer to add dye sealant. I added dye and .5 of 410a down the system. I informed customer if she has issue again when we come back it will be a quick leak search when we look for the dye. No charge for today because this is a callback and on going issue with the system.
Upon arrival system was not cooling. I inspected the air handler system and did not fine no issue. I checked condensate pump and there was no water in it. I checked outside unit and found a defective 60/5 capacitor. I replaced capacitor under no parts warranty. I also added a 5% discount. Customer could not pay the total amount she wanted to pay the balance in two payments. I spoke to Wayne and he agreed to that. Wayne said she can pay it within a couple of weeks when her social security kicks in.i checked delta T and I was getting a 20 degree split. Customer paid $136.31 deposit with card.
Customer called us out AC is not working appropriately. Upon investigation, Troy found that the system needed to be replaced because there’s a significant leak in the coil. Troy sent a few proposals for customer to consider
Upon arrival I installed transformer and contactor and now the a/h board is not getting no voltage at all. Board is defective and because of the year of the unit that board is not accessible. We will need to present estimate to customer for new unit. I sent customer email of estimate he wants to review them and move foward. We will still need to charge the customer $205 service fee.
Upon arrival system was not cooling at all.:found a 24v short. Found a defective transformer. Installed new transformer and transformer popped. Inspected outside contractor and found a defective 1 pole 25 amp contactor. We will need to return and install contactor and new transformer. I informed homeowner and he agreed to price and replacing part we will need to charge for part and $205 emergency fee when we come back and install the part. Customer wanted to pay everything at once when it’s installed.
Upon arrival the unit was not cooling. Condenser unit was off. Checked the power to the unit and disconnect box was on the off position. Turned it on and system is running.
