We had been using hot 2 cold for a while. We had our AC not working and called them. The company sent David Martinez. He said he will add Freon and charged 450$ and said will give the quote for the new unit. When we returned back the following week, AC was still dead. We called other HVAC and they said there is a leakage and was clearly visible and there was no need of adding Freon with out correcting the issue. Hot 2 cold broke our trust and will never use again nor will recommend.
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Very polite and helpful. Quick service. Knowledgeable of all the questions I asked.
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Corey went above and beyond to help us with our failing AC system. You can tell he actually cares about people, not just earning his paycheck. I wish all service techs were like Corey.
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David is considerate knowledgeable in his approach to the tasks at hand and with questions I had. Thanks David!
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Troy is an excellent, courteous and professional technician. He troubleshoot the problem right away, and had the AC unit running smoothly in no time. I am very please with the service provided.
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Troy is totally awesome!!! Very knowledgeable and checked every nook and cranny. He will be my choice from now on to be my new AC guy. Finally someone I can trust.
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Always a pleasure dealing with Cory and Lee. They installed my unit couple years ago and just fixed it.
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Very impressive. From the moment I contacted your company. Always swift replies, a fair estimate and professional service. I have referred you to my realtor.
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Troy did an outstanding job, was very honest and explained everything in detail that needed to be done short term and long term with the ac system.
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Troy did an amazing job. He is very knowledgeable and was able to fix my AC in a very short time.
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Great Service and When I asked a question, it was explained to my satisfaction.
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I completed a job at an home service company. Upon arrival, the system was cooling, but the master room was not getting enough air. I checked the ductwork in the attic and found everything nice and sealed. I inspected the pressure and temps and everything was looking good. The supply plenum was leaking some air, so I added tape and mastic to seal it up. The filter was filthy dirty, so I replaced and cleaned the frame. I also put the blower speed to speed 5, which is the max speed. The customer was starting to get more air in the room before I left. The customer was also inquiring about price for running another supply to that return as he thinks that it needs another supply vent. I collected the $79 service fee customer paid with card.
I am a highly skilled home service professional. Today, I was called to a customer's home to address an issue with their air conditioning system. Upon inspection, I discovered that the suction pipe coming out of the condenser was not insulated, which was causing the system to overheat. I also noticed that the drain line was being redirected to a garden as a watering system, but the pipe was bottlenecked down to a quarter-inch pipe, leading to multiple instances of the float switch tripping the static pressure being released and the system coming back on. I informed the customer to remove the diversion system and let the condensate flow naturally. The thermostat on the system was not responding well to anyone pushing buttons or commands, and the major functions for turning the fan on and selecting the system to cooler were not operable. I estimated the cost of replacing the thermostat and called the landlord to let him know. He agreed and sent the estimate to the homeowner, and I am wai
The customer was experiencing a problem with their air conditioner. Upon arrival, the system was cooling, but the temperature was not dropping as expected. I inspected the unit and found that the water in the float switch was causing the problem. I flushed the drain line, which was very clogged up and had to be hit with the water hose from the outside. After flushing the drain line, I was able to get 53 degrees off the supply and the temperature dropped to 73 degrees. The unit is now running properly and draining correctly. I collected the remaining balance for the unit, which was $3242.17.
I was assigned to meet with a client to discuss the options for repairing or replacing their air conditioning unit. I arrived at the client's home and greeted them warmly. We went over the issues they were experiencing with the unit and discussed the different options available to them. I explained the pros and cons of each option and answered any questions they had. After discussing the options, the client decided to go with the repair option. I scheduled the repair appointment for the next day and made sure the client was satisfied with the service.
I arrived at the customer's home to replace the defrost board on their air conditioning unit. After checking the pressures and temperatures, I found that the system was operating correctly. I then waited for 20 minutes to ensure that the unit was functioning properly and that the float switch was receiving water. I flushed the drain line and verified that it was receiving water in the float switch. The customer paid $245 using a credit card.
The customer had us out today to take a look at their compressor, which was not operating. We saw that it was on a start circuit error, so we tested the capacitor and found that it was low. We swapped it out, and the compressor started up again.
I was called to a customer's home to inspect her air conditioner. Upon inspection, I found that the system was on its last legs and would need to be replaced within three months to the end of the year. I discussed with the customer the cost of replacing the system and what it would entail. The customer agreed to have the system replaced and I provided her with an estimate. I also discussed with the customer the possibility of replacing the system with a newer, more energy-efficient model. The customer agreed to have the system replaced with a newer model and I provided her with an estimate for the new system. I also discussed with the customer the possibility of replacing the system with a newer, more energy-efficient model. The customer agreed to have the system replaced with a newer model and I provided her with an estimate for the new system.
I was called to a home to inspect a home air conditioning system that was not cooling. Upon arrival, I found that the system was not cooling due to a defective contactor. The contactor was not able to pull in fully, and the relay on the defrost board was trying to engage but was not getting the necessary voltage. I also noticed that the suction line pressure was dropping when the system kicked on, which could indicate a defective txv. I provided the customer with an estimate for a new contactor, new txv, and new defrost board. The customer decided to talk it over with his wife before making a decision.
The customer called in to report that her air conditioner was not cooling. I arrived at the home and found that the system was not cooling due to a defective capacitor. I replaced the capacitor and the system started cooling again. I also found that the air filters were very dirty and needed to be replaced. I took the old filters off and told the customer to buy new ones. The customer agreed to buy new filters and paid with a credit card.
I was called to a home to repair a hot 2 cold air conditioning system. Upon arrival, I found that the system was not cooling. I diagnosed the issue as a faulty control board and replaced it. After installing the new board, I made sure it was connected to the cloud app and updated. I waited 20 minutes to ensure the system was running correctly and there were no fault codes. The customer had another company take a look at the unit and they replaced the motor. However, they were unable to get the motor to run because they did not update the shared data on the cloud app. The customer paid $425 with a credit card.
Inside and outside units were up there model numbers and serial numbers. Both units were sticker slot with Hot 2 Cold stickers. No problems. Only concern was last time was here. Did a polling clean. The cold are very, very dirty ever since those look pretty well no problems with the unit unit has not done no error codes in the last 30 days Did a sub cooling and sub heating check sub cooling around 8.5 sub heat was running around 10 on that it is a man of inverter system so does run out multiple stages no issues before leaving.
I am a skilled professional that works for a Hot 2 Cold Air Conditioning company. I received a call from a customer who was experiencing issues with their air conditioning system. The previous company that was there diagnosed the control board as the issue using Goodman Tech Support. However, the customer did not go with that company because they could not locate a control board until Friday. I called around the distribution houses and found one available for pick up. The customer preferred to get this done faster, so I scheduled the installation for the next day. I arrived at the customer's house early in the morning and began the installation process. I worked diligently to ensure that the installation was done correctly and efficiently. I also provided the customer with a warranty on the installation and any parts used. The customer was very satisfied with the work and thanked me for my professionalism and expertise.
The customer called in with a complaint that their air conditioning unit was not cooling. Upon arrival, I found that the unit was not cooling due to a defective float switch. I diagnosed the issue and replaced the float switch, which resolved the problem. The customer paid a service fee of $79 with a credit card. I did not check the subcooling or superheat of the unit because it was not applicable to the issue at hand.
I was on my way to the customer's house to perform a routine maintenance check on their heating and air conditioning system when they called to cancel the appointment. I was disappointed, but I understood that things happen. I made sure to leave a note for the customer explaining why I was unable to complete the maintenance and offered to reschedule at a more convenient time.
I was called to a customer's home to repair a malfunctioning compressor. Upon inspection, I found that the defrost board was malfunctioning, causing the compressor to not turn on. I tested the lugs on the board and found that they were receiving the correct voltage, but the board was not functioning properly. I also checked the pressure in the system and found that it was low, indicating a leak in the evaporator coil. I quoted the customer for a new defrost board, evaporator coil, and full system replacement, and collected half the deposit.
